This is my first car and I've been waiting and looking different brands and finally with lot of trust and giving safety as a High Priority I end up buying brand new Volvo XC60 2023 Plus Trim Model on Oct 29 In USA, though this is way above my budget.
As soon as I hit the road from dealer and started driving home, in middle of the driving on freeway my Instrument Panel (Instrument Cluster) suddenly powered off and I couldn't see speedometer, tachometer, how much is the left over gas / any info, so I got panicked and pulled over and turned off the engine and after 10 min I restarted the car and I can see the Instrument Panel and started driving and after few minutes again the Instrument Panel Powered Off and I couldn't see anything. This keeps happening and the car is just one hour old and tried the same thing on Oct 30, Oct31 and the same issue still exists
So I got scared and went to the dealer ship today, they checked and the error code is "DIAGNOSED FAULTY DRIVER INFORMATION MODULE" which is the whole Control Module / Instrument Panel is failed. They ordered DRIVER INFORMATION MODULE hardware and it will take 3-4 Weeks to get this hardware piece shipped to Texas from Sweden, so I am not driving my car.
Does this ever happen to anyone ?
How can I trust this car going forward ? This is absolutely not worry free driving , especially after having this hurdle.
Should I simply return the car OR let them fix and see how this works ? but I am scared for long run, not sure how this behaves going forward ..
Please advise what to do. Thanks in advance.
As soon as I hit the road from dealer and started driving home, in middle of the driving on freeway my Instrument Panel (Instrument Cluster) suddenly powered off and I couldn't see speedometer, tachometer, how much is the left over gas / any info, so I got panicked and pulled over and turned off the engine and after 10 min I restarted the car and I can see the Instrument Panel and started driving and after few minutes again the Instrument Panel Powered Off and I couldn't see anything. This keeps happening and the car is just one hour old and tried the same thing on Oct 30, Oct31 and the same issue still exists
So I got scared and went to the dealer ship today, they checked and the error code is "DIAGNOSED FAULTY DRIVER INFORMATION MODULE" which is the whole Control Module / Instrument Panel is failed. They ordered DRIVER INFORMATION MODULE hardware and it will take 3-4 Weeks to get this hardware piece shipped to Texas from Sweden, so I am not driving my car.
Does this ever happen to anyone ?
How can I trust this car going forward ? This is absolutely not worry free driving , especially after having this hurdle.
Should I simply return the car OR let them fix and see how this works ? but I am scared for long run, not sure how this behaves going forward ..
Please advise what to do. Thanks in advance.