My wife is SO upset - we had the R in for an oil change and the dealer washed the car after - BUT now it's a black swirly mess!!! I can't even fathom that they could do this. Look like they used a shop dirty towel to dry it. NEVER AGAIN. I have an appointment with the body shop on Wed. so we'll see what they can do.... The dealer is paying, or so they say. Cross your fingers for me, please.... Anyone have this happen?