Hi, all. It’s been a few years since I said goodbye to my 2012 S60 and I’m eagerly looking forward to getting back in a Volvo in 2020. I was out and about with a friend a few days back and we decided to stop in to Bobby Rahal Volvo in Pittsburgh’s northern suburbs so I could finally stop just comparing the XC40 and V60 Cross Country by way of YouTube videos and actually get some seat time in each. We were there for about 25 minutes, inside and outside the dealership, eyeing window stickers, opening doors and, eventually, sitting in two floor models. There wasn’t really much of anyone around in the way of customers and about 5-7 sales staff in offices chatting, but absolutely no one approached us. As it started approaching a half hour, we decided to just cut our losses and enjoy our day off work elsewhere, but the experience was perplexing to me. Has anyone had a similar experience with a Volvo dealership (or this specific one) in recent times? Is this some new way of interfacing with customers that’s unique to Volvo’s brand now? Should I have rolled in tossing cash into the air or something equally boisterous to draw the sales team’s attention?