So im at volvo, trying to get a $100 sw upgrade, that the same guy is now trying to say would cost $280. I said "no way". He said "oops, its $170". I said "no, its $100.50". He said, "fine, we can put that sw on for that price, its your choice to not have it re-scanned." So now that im getting my quoted price, sans Volvo verifying it because they want more money, once its plugged into Vida, to press the scan button b4 downloading the sw, im sitting in their waiting room... Choices: The Oprah magazine, Fitness, AARP mag, and a Real Simple mag. This is what Volvo is. Nothing more. They have an 06 silver R on the lot. Looking at Rs used to make my blood boil for good reasons, now looking at them makes my blood boil, for the reality of the ownership experience of this manufacturer. Oh well. Slogan should be: "Volvo has lost another customer for life!"