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Discussion Starter · #1 ·
I (read: the idiot) allowed someone to bend my rear stay end of last week.<br> It bent so the right rear wheel was facing a little bit out and car drove all wacky so I drove it to the shop and had them replace the stay and do an alignment but now it feels like my car floats a little bit, especially on a bump. <p><br>Is this an alignment issue (improperly done) or could something else have been thrown out of wack by driving with the bent stay? 80k on my suspension now and the front left strut has started to leak a bit.
 

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"Floaty" on bumps is volvo's poor AWD suspension geometry. Essentially these cars have bumpsteer. <p>There should be alignment specs in one of those master indexes that will get your car feeling pretty tight again. I seem to remember it being 0 degrees toe in the rear. <p>There are several series of revisions for the alignment specifications on these cars. <p>Think the official volvo/sweedespeed word for the effect is sidehop.
 

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Discussion Starter · #3 ·
Well, the dealer just called me back and basically said I can pay them to do the TNN for the rear bushing, or a I can pay another $100 for a "custom" alignment outside of the Volvo specs, despite the fact that I had no issues before they replaced the bent stay and re-did the alignment. <p> <p>Volvo is not winning the brand loyalty battle here. Is it even worth continuing to complain about this one to VCNA? I get that the Volvo dealer has to follow the spec by default.............. <p> Me = dumb for assuming my car had no side hop and the standard spec originally.<p>/me runs screaming from room. <p><br>Edited to include appropriate level of face pain. <br> <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0"> <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0"> <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0"> <BR><BR>
<i>Modified by zabto at 5:17 PM 4-15-2009</i>
 

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Re: (zabto)

Is your can no longer in warranty? TNN should be covered, if you have the issue it addresses.<p>Difficult to tell if the alignment was done correctly. They should have given you a print-out of the alignment numbers before and after alignment. Certainly good alignment shops can be part of a dealer operation, but it really is not their core business. Given a choice I would go to a shop where alignments are their core business, and they have a proper reputation for their work.
 

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Re: (rogersampson)

you're saying volvo will charge extra to set the reatr toe to zero, as the TNN says they are suppossed to do?
 

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Re: (rogersampson)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>rogersampson</b> »</i></TD></TR><TR><TD CLASS="quote">Is your can no longer in warranty? TNN should be covered, if you have the issue it addresses. </TD></TR></TABLE><p>80K on his suspension suggests out of warranty. TNN's are not covered past warranty. <p>Sounds like OP got a poor alignment and now they want to charge to fix <IMG NAME="icon" SRC="http://********************/smile/emthdown.gif" BORDER="0"> <br>VCNA will not help you now. Best bet is to ask Service Manager very nicely that he have someone re-check the alignment as it doesn't feel the same before the link was replaced and aligned.<br>After that you got the BBB. Good luck with them as they don't do jack squat but log a complaint and make it public. Much like posting a thread here, except these are easier to find and search.
 
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