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Discussion Starter · #1 ·
Has anyone had any issues with Bluetooth and Palm Treo 650 compatibility? One of my customers had the BT kit installed, and the Palm keeps dropping the BT connection.

The BT kit works perfectly fine with my phone . . . so I doubt it's the BT system itself.

Thanks for any help.
 

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Re: Bluetooth and Palm Treo (R Salesman)

Quote, originally posted by R Salesman »
Has anyone had any issues with Bluetooth and Palm Treo 650 compatibility? One of my customers had the BT kit installed, and the Palm keeps dropping the BT connection.

The BT kit works perfectly fine with my phone . . . so I doubt it's the BT system itself.

Thanks for any help.

I had a few customers with same issues with different Treo's. Check VRC2 for a bulletin on it. There was something posted, Im not at work right now to check,but it talked about it being a problem with the Treo. I guess the company was working on a software patch and its supposed to be out now. Your customer may need to upgrade the software in his phone. But check the bulletin on it,it will tell you which phone's.
 

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Discussion Starter · #3 ·
Re: Bluetooth and Palm Treo (Mike"R")

Thanks, Mike. I was searching for TNN, but found it in the What's New Archive. I appreciate the help. http://********************/smile/emthup.gif
 

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Re: Bluetooth and Palm Treo (R Salesman)

Quote, originally posted by R Salesman »
Has anyone had any issues with Bluetooth and Palm Treo 650 compatibility? One of my customers had the BT kit installed, and the Palm keeps dropping the BT connection.

The BT kit works perfectly fine with my phone . . . so I doubt it's the BT system itself.

Thanks for any help.

IMPORTANT INFORMATION REGARDING PHONE COMPATIBILITY WITH THE
VOLVO HANDS FREE WITH BLUETOOTH SYSTEM


Palm Treo 650 phones
ISSUE: Certain TREO phones (made by Palm) may not work with the VolvoBluetooth system. The problem is due to a software issue that will not allow thephone to interact with the Volvo Bluetooth Hands Free phone system when makingout going phone calls.
SOLUTION: Palm is working on a software fix to resolve this issue for each of thedifferent service providers. Listed below is the current status of the three main service providers in the market.
* Sprint version of the TREO 650 phone with (SW version 1.12) - This version is compatible with the Volvo system. After pairing your phone with the Volvo Bluetooth system, the phone will prompt the user to select between Car Kit or Headset. The user needs to select the "Car Kit" option otherwise the phone will drop the connection which was just established.
* Verizon version of the TREO 650 phone is NOT compatible with the Volvo Bluetooth system. Palm is planning to release a software fix in the near future.
*The Cingular version of the TREO 650 phone (SW version 1.17) - This version is compatible with the Volvo Bluetooth system. The early software version 1.12 is not compatible. To upgrade your phone to SW version 1.17 visit the Palm website at the following linkhttp://www.palm.com/us/support....html
For additional information on the latest software versions released by
Palm please refer to the following link: http://palm.com/us/support

Verizon Motorola V710 phone (SW Version 1.32)
Software version 1.32 does not have the correct software necessary for this phone to connect with the Bluetooth system. The necessary software
version for this phone is 1.40 or higher. If the customer experiences
problems with connectivity they should contact their local Verizon supplier.
Verizon will either upload the correct software to the phone or replace the
phone with a new one.

Yannis
 
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