We have a 2018 XC90 and thus far I have been unimpressed by West County Volvo's service department.
Has anyone had better experience with Volvo of Brentwood? I bought the car at West County and the sales experience was great; disappointed that service has been so bad.
- Service loaners are not reservable and I've never gotten one
- Simple things like washing the car are forgotten
- Wrong parts have been ordered
- Service advisors argue about how to do work in front of clients
Has anyone had better experience with Volvo of Brentwood? I bought the car at West County and the sales experience was great; disappointed that service has been so bad.