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Discussion Starter #1
We have a 2018 XC90 and thus far I have been unimpressed by West County Volvo's service department.

  • Service loaners are not reservable and I've never gotten one
  • Simple things like washing the car are forgotten
  • Wrong parts have been ordered
  • Service advisors argue about how to do work in front of clients

Has anyone had better experience with Volvo of Brentwood? I bought the car at West County and the sales experience was great; disappointed that service has been so bad.
 
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