It will be interesting to see what the Initial JD Powers report says after 6 months.I put no faith in anything Consumer Reports says. The car I am driving now (until the XC90 comes) was dissed by CR. A year later, the same car is rated tops in the J.D. Power reliability and customer satisfaction list.
Many technicians and service employees at a brand can look at CR and find some mechanical issue they say in "chronic"....and they will tell you it's a minor issue and CR has blow it WAY out of proportion. This is based off of real life, not some surveys. Sure, sometimes CR gets it right. But man....they can be so wrong it's pathetic. I filled my CR report out for my S60 and found them to have some very "interesting" questions, ones that lead you almost to answer in a certain way that artificially draw a conclusion. If they ask how many problems have you had with your car, and I answer 10 (and those ten things could be wiper blades, and light bulbs, and door latch out of adjustment), they will say my car is TERRIBLE with 10 problems. And all 10 could have cost $5 to fix and have zero bearing on any real insight to mechanical issues....but according to CR your car had 10 mechanical problems. There rating is ridiculous on many levels. Ever noticed how one year gets a terrible rating on, say, electrial, and the next gets a perfect rating....all to find out on a technically level NOTHING changed in between those two years!?!? How did that happen? CmmmmmmmI was buying a used car and I wanted a manual transmission, but needed 4 doors. I finally found a used Acura Legend that I liked. Consumer Reports gave it bad ratings, because the cv joints had bad failure data. I ignored CR and bought the car. The car fairly quickly had a bad cv joint, which I then fixed. it then had another bad one. Over and over.
I won't ignore CR again without VERY good reason.
[Later, when I sold the car with FULL disclosure about the CV joint - the CV joint was already in failure mode when I sold the car, so it wasn't like I could "hide" it, an d I sold the car for below low blue book (as I should have, since it needed repairs), the buyer still called me three months later to complain that the car needed a CV joint and he wanted some money back. Unbelievable.]
My 2006 2.5T AWD XC90 has been a lot more reliable than my mother's 2006 FWD Lexus RX 330. In fact, I haven't had a repair in over 3 years. And recently, the power windows my mother's RX 330 went out--about $800 to repair. It's really been a piece of junk for her. And I'm sure it wouldn't pass the small overlap crash test, like most other Toyota/Lexus cars.This, in the end, is likely to be the new XC90's undoing, much as it was with the old - mechanical and electrical unreliability.
Exactly!Sounds like Consumer Reports needs to investigate Consumer Reports!