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Discussion Starter · #1 ·
my wife recently backed into my car. relatively minor damage, but it needed to be fixed. i took it to a local body shop. they did a great job on the dent. the car looked like new. too bad they didn't put my EVOLVE rear bumper on right after they loosened it to spray/blend the paint and clear coat. i had to leave it with them for a few more days over the 4th holiday for them to get the rear bumper on RIGHT.<p>now that I've picked up my car, the alignment is pretty screwed up. When I dropped the car off, I'm not saying the car was PERFECT, it might have had a slight pull to the right, but my STEERING WHEEL was always dead center. Now, my steering wheel is cocked to the left. If the very top center of the steering wheel should be at 12 oclock...mine is now cocked over to the left at about 10-11 oclock. Quite a bit. it's severe enough that as I drive STRAIGHT I feel like my steering wheel is off to the left...it's messed up.<p>Also, if I hammer the gas, my traction control lights come on..and after a few minutes of driving, the red light comes on, and I get the message chassis needs service, chassis setting disabled. My car was NOT doin this when I dropped it off. the shop is closed, so I can't call them back to say what the hell did you do to my car??<p>I did call my insurance company immediately to notate the problem, so that on Monday, the shop can't pull BS and say I did it over the weekend and am trying to blame it on them.<p>I have no idea what is wrong.<p>My guess - and this is a guess - is that the alignemnt somehow got way way off...and because the alignment is sooooo off, if I hammer the gas, the AWD/4C system detects the wheels pulling in different directions and goes into it's safe mode. I'm hoping a 4 wheel alignment will fix the problem.<p>What I can't figure out is HOW they got my alignment so far out of whack. My fear is that some a$$hole at the shop decided to joy ride it and hit a curb or something and knocked my suspension out of whack. I'llo nly know that after the alignment shop looks at it.<p>The only other time I had a steering wheel in a car this out of whack, was in another car, years ago, and I hit a curb with it....i had to have the frame straightened to fix that car....it was that bad of a hit.....the alignment idn't fix it..<p>on my car, I can't see ANY indication of wheel damage, tire damage, etc that would be consistent iwth a massive impact.<p>they did have problems getting the rear EVOLVE bumper on. i don't know if they ould have been messing with suspension parts, loosening stuff to get the body kit back on>??? no idea...<p>any thoughts?<p>i'm goin to get an alignment tomorrow in hopes it's an easy fix.<p>keep your fingers crossed for me. I can see it now..your AWD systme is toast..the billi sint he thousands...and everyone's piotning the finger at everyone else....uurrghhghgghhg <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0">
 

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Re: Alignment problems after body work - HELP (23109VC)

One thing I learned is that in the future, ALWAYS note the mileage before and after. In fact, I even left the mileage on a sticky note on the dash before.<p>Get the body shop to pay for the alignment and anything else you need to do to it. Sucks that this happened right before the weekend. Believe me, I feel your pain.
 

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Discussion Starter · #3 ·
Re: Alignment problems after body work - HELP (frankhoffy)

i have the orig mileage on my bill...i haven't checked it.<p>honestly, I'm not really concerned about how FAR they drove it, rather HOW they drove it. I would think a shop could cause this kind of damage in one trip around the parking lot. Boss says "pull that volvo around back" and mysteriously, it goes to the back, via the long way....out the parking lot, up and down the main drag a few times, then back to the parking lot. My odometer might show one mile of use..but they could mess it up big time in that short trip...<p>my guess is they loosened something, and dind't put it back right. i don't know WHAT thye would loosen..but they did have issues getting the rear bumper on..they had to mess with my exhaust to get it to fit..i'm wondering if they undid stuff in the rear suspension and now it's way out of whack.<p>BUT..if my steering wheel is off...wouldn't that have more to do with the front end...not the back end??
 

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Re: Alignment problems after body work - HELP (23109VC)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>23109VC</b> »</i></TD></TR><TR><TD CLASS="quote"><p>BUT..if my steering wheel is off...wouldn't that have more to do with the front end...not the back end??</TD></TR></TABLE><br>Yes, they would have had to hit something, <B>big time</B>, to knock a wheel that far out if it's really out as much as you say it is
 

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Re: Alignment problems after body work - HELP (JRL)

boy if FEEL your pain, my local dealer, or the sht kids who work there just slammed my new car with 2500 miles on it into a curb and ruined a front bumper cover, scratches galore, and the steering wheel is about 20 degrees out of square!<p>i told them they will not get a chance to do anything but warranty work from now on. i took it home, did an oil change with syn blend, took it to get an alignment at my regular shop(20 years there for me). i took it back today to have a window scrapper/seal redone and reiterated that they should not touch my car if they use the "new guys".<p>as a baby boomer i know the demographics, we are in for a dearth of talent and responsibility.<p>i am glad i am retired and like to work on my cars. i have the facilities and the tool/training/interest to do it.<p>thanks for tolerating this rant.<p>however; we should all be indignent regarding poor performance by a dealer, or, any services we get!
 

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Re: Alignment problems after body work - HELP (23109VC)

Hi Sean,<p>I got your email today and tried calling you and got "dead air", weird. Anyway congrats on the house etc, sounds great.<p>On you car, perhaps the condition just worsened and its just timing. That would be a pothole size hit...check for bubbled tires? Get it aligned tomorrow and that should do the trick, including the messages...unless you have something major going in your suspension. You know as well as me that will be a bear to prove.<p>As per your question, yes I got the RS4 and its a freaking monster...I mean MONSTER. Never have I owned something so fast and power delivery is linear. In the same week I bought a E30 M3 with a whopping 34K miles on it! Alpine White EVO II. I was planning on tracking it...but it's freaking pristine! So I don't know.<p>The S60R is feeling unloved but I'm considering giving it to my Mom but she loves my old C43 so not sure at this point on the mods. I will probably relegate it to the beater for now and see how things play out. My wife is due anyday and the RR Sport has proven a hanger queen in its first 50 days of ownership so the 545i has been a blessing. I can afford them all at this point so f%ck it, I may start a rental company. Heaven knows my best friend has used the S60R enough to know it as well as I.<p>I will let you know if it changes. Good luck on the suspension!<p>-Jon<br>
 

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Re: Alignment problems after body work - HELP (23109VC)

Sounds like one of the rear position sensors was not installed and/or reinstalled properly. This will give oy the 4C message if they are out of range. Proper installation and a SUM calibration should fix it. If your Volvo dealer does not know what a SUM calibration is, take it to another dealer.<p>In regard to the steering wheel it does sound like pothole or curb damage. Look for tire damage, even a changed tire.
 

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Re: Alignment problems after body work - HELP (ForceReconTrojan)

Wow Jon! Congrats on the RS4. Looks like I'll be seeing you on AW more. Just reading your post alone I had to use my hands to count all the cars that you have. A E30 M3 is an gem to find in pristine condition, now that is a car perfect for the track (if you are going to track it).<p><br>Sean - As mentioned, it would take a pretty serious hit to get your alignment out of whack like that. Moreover, I'm 100% sure it's a hit from a joyride considering they were fixing your BACK bumper. I would check your wheels/tires for anything out of the ordinary. BTW, are you going on the 15th to SB for the meet?
 

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Re: Alignment problems after body work - HELP (mike_c70)

Hi Mike<p>Saw your IM, yes I got Sprint Blue! I just ordered the euro seats and steering wheel....damn that was alot of AMEX points! AW is a very weird board, I mostly just read....I thought only this board had M3 envy...they're worse!<br>Yes this has been a very weird year for cars ever since I passed on the M5. Don't get me wrong the R is a great car and my dealership has really done a 180...but I finished modding the car too fast and have grown bored. The RS4 is the fastest car I have ever owned and just read it pulled a 4.4 on the 0-60. Mine has only 350 miles so I have to break it in still.<br>The M3 will be a track car absolutely. The milage was a fluke but I paid 23K for a 16 year old BMW! In 4 days I placed another 6 K in mods in it and the Turner order is not here yet! Of all the cars though this one will no longer depreciate ( sans mods of course) I got the RS4 at 1K under sticker which was an accomplishment, I was going to lease but the money factor Audi was pushing was a ream job and with the RR leased I just did not want that much on the FICO so I bit the bullet and wrote the check...so I'm keeping this one for awhile and giving my E90 M3 spot to my CTO. ( Now he will want a raise or something)<p>Sorry Sean for snaking your thread, I saw your IM just now......wait two years and get a RS4 for 55K!<br>
 

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Re: Alignment problems after body work - HELP (23109VC)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>23109VC</b> »</i></TD></TR><TR><TD CLASS="quote"><br>now that I've picked up my car, the alignment is pretty screwed up. When I dropped the car off, I'm not saying the car was PERFECT, it might have had a slight pull to the right, but my STEERING WHEEL was always dead center. Now, my steering wheel is cocked to the left.<br> </TD></TR></TABLE><p>Did they perform an alignment? They may have done one, thinking it was part of the damage. I had Sangara Volvo do my alignment only to have it cocked to the left each time. I took it to Power Volvo in Irvine after 3 attempts. The car was great after the trip to Power. Some alignment shops have the equipment that does it right...others give you the car back like your describing. Ask if they did one.<br>
 

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Re: Alignment problems after body work - HELP (ForceReconTrojan)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>ForceReconTrojan</b> »</i></TD></TR><TR><TD CLASS="quote">Hi Sean,<p>I got your email today and tried calling you and got "dead air", weird. Anyway congrats on the house etc, sounds great.<p>On you car, perhaps the condition just worsened and its just timing. That would be a pothole size hit...check for bubbled tires? Get it aligned tomorrow and that should do the trick, including the messages...unless you have something major going in your suspension. You know as well as me that will be a bear to prove.<p>As per your question, yes I got the RS4 and its a freaking monster...I mean MONSTER. Never have I owned something so fast and power delivery is linear. In the same week I bought a E30 M3 with a whopping 34K miles on it! Alpine White EVO II. I was planning on tracking it...but it's freaking pristine! So I don't know.<p>The S60R is feeling unloved but I'm considering giving it to my Mom but she loves my old C43 so not sure at this point on the mods. I will probably relegate it to the beater for now and see how things play out. My wife is due anyday and the RR Sport has proven a hanger queen in its first 50 days of ownership so the 545i has been a blessing. I can afford them all at this point so f%ck it, I may start a rental company. Heaven knows my best friend has used the S60R enough to know it as well as I.<p>I will let you know if it changes. Good luck on the suspension!<p>-Jon</TD></TR></TABLE><p>I fear your insurance bill when your kid turns 16. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0">
 

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Re: Alignment problems after body work - HELP (KillerB)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>KillerB</b> »</i></TD></TR><TR><TD CLASS="quote"><p>Did they perform an alignment? They may have done one, thinking it was part of the damage. I had Sangara Volvo do my alignment only to have it cocked to the left each time. I took it to Power Volvo in Irvine after 3 attempts. The car was great after the trip to Power. Some alignment shops have the equipment that does it right...others give you the car back like your describing. Ask if they did one.<br></TD></TR></TABLE><p>they did NOT do an alignment. my bill/paperwork shows only bodywork. if they had one one, they would have listed/billed for it.<p>I KNOW my car was not lke this after the minor collision it was in with my wife's S70. i drove the car for almost 3 weeks with the dent int he door, and NEVER once had issues with thea lignment. these idiots had my car for a week, and now my steering wheeli s all out of whack. i reallyt hink they ran it into someting and have bent something. <p>i looked all over the wheels..i can't see evidence of damage..unless they damaged a wheel so bad and sourced a used peg and dind't tellme.i did notice one peg has a lot of cub rash on it that I don't remember...but i can't honestly say it was or wasnt' there bofore...<p>i'm going to take it to an alignment shop today locally and see if they can fix it. if not, i'm close enough to power volvo i can go there and get it done right.
 

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Re: Alignment problems after body work - HELP (NRM8573)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>NRM8573</b> »</i></TD></TR><TR><TD CLASS="quote">I fear your insurance bill when your kid turns 16. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0"> </TD></TR></TABLE><p>If he's paying cash for an RS4, I don't think it will be an issue. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0">
 

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Re: Alignment problems after body work - HELP (23109VC)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>23109VC</b> »</i></TD></TR><TR><TD CLASS="quote"><br> i'm close enough to power volvo i can go there and get it done right.</TD></TR></TABLE><br>That's what I would do if I was worried about it. 1 alignment and full point inspection. They're awesome at Power. They'll probably throw in the inspection in for free.<br>
 

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Re: Alignment problems after body work - HELP (KillerB)

i'm going to hit a local alignment shop now - it's close. 5 mins away. if they can't fix it, it'll go to power. i'l upate the board later tonight.<p>thanks for the tips guys!
 

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Re: Alignment problems after body work - HELP (MagoonR)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>MagoonR</b> »</i></TD></TR><TR><TD CLASS="quote">If he's paying cash for an RS4, I don't think it will be an issue. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0"> </TD></TR></TABLE><p>It's still going to be an obnoxiously high bill haha
 

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Re: Alignment problems after body work - HELP (23109VC)

Let me just add Sean, that most of the times I have left my car at a shop to be worked on, it has come away with some sort of code triggered. Just happened again today. D'oh.
 

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Re: Alignment problems after body work - HELP (23109VC)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>23109VC</b> »</i></TD></TR><TR><TD CLASS="quote">i'm going to hit a local alignment shop now - it's close. 5 mins away. if they can't fix it, it'll go to power. i'l upate the board later tonight.<p>thanks for the tips guys!</TD></TR></TABLE><p>What happen brother-man??...
 

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Discussion Starter · #19 ·
Re: Alignment problems after body work - HELP (KillerB)

My car goes to an alignment shop TODAY. I drop it off at lunch. The shop I'm taking it to said they specialize in high performance cars - so I hope they do it right.<p>I called the body shop and talked to the adjustor who handled my claim. I explained the problem and he of couse acted/sounded suprised. He said my car was ONLY driven from the front lot to the back lot, and was NEVER test driven. He said NO suspension parts/components were loosened. He also said the wheels/tires never even came off the car. All that has to be total BS b/c there is no way my steering was this fuc*ed up before they got their hands on it.<p>I'm convinced that someone either loosened something, or more likely, smacked a curb wtih my car. I would not put it past this shop to have curbed/bent a wheel, and then sourced a used peg online quick, remounted my tire, and make it look like nothing happened. Proving that will be next to impossible.<p>I did noticed one of my front wheels has a LOT more curb rash than I EVER remember it having. I'd say 30% of the rim is scuffed. I do not remember it ever being that bad - but I don't check my wheels daily, and my wife has driven the car at time, so proving they did that would be impossible.<p>Next time my car goes into a shop, I'm taking a video of the entire exterior<p>on a side note - i've looked at the rear bumper - it's not right. they've got it on correctly on the rear right, but the rear left is not lined up right. I've got photos of my car taken BEFORE they had it that show the rear bumper lined up perfectly.<p>I'm wondering if the a$$holes DID wreck my car, and had to repaint their screw up. the body kit won't line up now - MAYBE - because they damaged it. the amount it's off by it not something the average person would notice - but I noticed it and a car person looking at my body kit would probably ntoice that it's somewhat crooked.<p>the only way to fix that 100% to to leave it with the body shop that did the orginal install...all th way in LA. i swear...one small parking goof has caused me a WORLD of nightmares. mostly now caused by an incompetent body shop. <p>I'm anxious to hear what the alignment shop says. <p>I just know i'm not being overly picky. My alignment was not perfect when i took it in but i'm 100% positive my steering wheel was dead centered. now to drive straight, I have to have the steering wheel angled to the left. if you were to put a white dot on the top dead center of the steerign wheel......and that would NORMALLY be 12 o'clock....now on my car when driving straight, that dot would be at 10 -11 o'clock. it's OFF enough that I clearly feel like I've got my steering wheel way off to the left...it's weird looking weird feeling...and it wasn't liek this when i dropped it off.<p>the ONLY thing I can think of that would cause that is damage. <p>we only took it from teh front/back lot my A$$. i'll bet their techs went for a joy ride and smacked something.
 

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Re: Alignment problems after body work - HELP (23109VC)

I'm no psychic, but I don't need a crystal ball either to see a hot-shot tech thinking he has a u-turn made and finding the R's turning radius to be a little larger than he expected. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0"> I hope the alignment comes out perfect.
 
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