I just had my 7500 mile service done on our 2006 XC90. I assumed they were supposed to rotate the tires but don't believe they did. I have a call in to the service rep but he has not returned the call. I looked in the owners manual and cannot find anything where it states that the tires should be rotated on any of the service intervals. Does anyone know if it is supposed to be done, especiallly the sales people that are frequent visitors here? I had the 7500 mile service done on my S60R at another dealership where I purchased it and was told they rotated the tires as part of the service.
7500 Mile Service Question?
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Re: 7500 Mile Service Question? (MagoonR)
I checked there also, which is what I should have posted I guess, but cannot find anything about tire rotation being included in any of the service intervals. I have never owned a vehicle that when having it serviced it did not include tire rotations.
I checked there also, which is what I should have posted I guess, but cannot find anything about tire rotation being included in any of the service intervals. I have never owned a vehicle that when having it serviced it did not include tire rotations.
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6,279 Posts
Re: 7500 Mile Service Question? (C130)
I recall a thread about this a few years ago, and it seemed to depend on the dealership. Our dealership explained that it's not included, but they do it as a courtesy. On the earlier thread, some's experience was the dealer charged for it.
I recall a thread about this a few years ago, and it seemed to depend on the dealership. Our dealership explained that it's not included, but they do it as a courtesy. On the earlier thread, some's experience was the dealer charged for it.
I just spoke to the service manager and he basicallly told me the same thing. He stated that Volvo does not recommend rotating tires as there is not a problem with tire wear on their cars, at least the XC90 I suppose as this was the car being discussed. He told me that they used to charge extra until too many complaints from the customers for having to pay extra. I told him their prices were ridiculous as they charge $220 for the 7500 mile service which did include Mobil 1 synthetic oil, but to me this is a very high oil change and especially to not include tire rotation which now I have to go waist more time having done. This comes on top of being told they have never heard of a body kit for an S60R, then asked if I was putting the body kit on my XC90, as this is what they saw me drive up in. By the way, this is the 4th largest city in the country and this is the Volvo reps knowledge!
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Re: (C130)
I call BS on this one. In my service book, there is an "X' in the 7500 and 22500 service for tire rotation. Of course on an R, you won't make it that far.
With regard for the need to skip rotation, the XC90 is a FWD based vehicle so the front tires will wear faster than the rears. Also remember that Haldex does not like to have substantially different tread depths front to rear. Another dealer out to lunch IMO.
| Quote, originally posted by C130 » |
| I just spoke to the service manager and he basicallly told me the same thing. He stated that Volvo does not recommend rotating tires as there is not a problem with tire wear on their cars, at least the XC90 I suppose as this was the car being discussed. |
I call BS on this one. In my service book, there is an "X' in the 7500 and 22500 service for tire rotation. Of course on an R, you won't make it that far.
With regard for the need to skip rotation, the XC90 is a FWD based vehicle so the front tires will wear faster than the rears. Also remember that Haldex does not like to have substantially different tread depths front to rear. Another dealer out to lunch IMO.
This is total BS either way. I'll have to look in my R manual and see what it says. I can't find where it states to rotate the tires on the XC90 but it's ridiculous to think they shouldn't be rotated. I do know the dealer rotated my S60R tires at the 7500 mile service but it was a different dealer than is doing the service on my XC90 and the other dealer is 3 hours away. I could be wrong but I find their prices ridiculous also as they wanted $150.00 to change the door locks to engage automatically. I told them I thought it was supposed to be free on the 7500 mile service and they told me they knew nothing about it being free. I finally got them to do it for free but was told they were only doing it as a favor. I talked to the service manager today and he told me he talked to a rep and that the rep had heard something similar to what I said but knew nothing about it. I can tell you my dealer is clueless on the R and will not touch any mod that is not Volvo. I am considering driving both cars the 3 hours and have them serviced by a dealer that seems to know something about the cars the sell.
Re: (C130)
Manual means nothing as to what they do. You need to look at what the service you pay for includes on the list. This is posted at the dealer. If the dealer list that has the rotation included in the cost, then you get it....
Kinda like when you get a brake job. It usually includes the pads and labor. If you want a fluid flush, then you have to ask and that is additional.
Look what they have on their list. You cant complain about the cost as I am sure they gave you a
estimate when the car was taken in. If you didnt like the price the you could have not left the car
to be serviced.
Do the change yourself and you can get about 4 oil changes with Mobil1 for that price. You can save
some by taking Mobil1 to the dealer that you purchased elsewhere. Dealers charge a high price for
that oil.
Manual means nothing as to what they do. You need to look at what the service you pay for includes on the list. This is posted at the dealer. If the dealer list that has the rotation included in the cost, then you get it....
Kinda like when you get a brake job. It usually includes the pads and labor. If you want a fluid flush, then you have to ask and that is additional.
Look what they have on their list. You cant complain about the cost as I am sure they gave you a
estimate when the car was taken in. If you didnt like the price the you could have not left the car
to be serviced.
Do the change yourself and you can get about 4 oil changes with Mobil1 for that price. You can save
some by taking Mobil1 to the dealer that you purchased elsewhere. Dealers charge a high price for
that oil.
Re: (MagoonR)
This is the primary reason to rotate the tires. Check the website for the manufacturer of the tires that are on your car for specific recommendations on how to "rotate" the tires - the original practice of front to back does not necessarily apply.
| Quote, originally posted by MagoonR » |
| Also remember that Haldex does not like to have substantially different tread depths front to rear. |
Re: (calridng)
I'll disagree here since the 7500 mile service is complimentary. Therefore, everything in the book should be done at no charge.
I'll disagree once again. You're implying that tires should wear disproportiantely and be left there? Front to back (and same side) is what most manufacturers recommend.
| Quote, originally posted by calridng » |
| Manual means nothing as to what they do. You need to look at what the service you pay for includes on the list. This is posted at the dealer. If the dealer list that has the rotation included in the cost, then you get it.... |
I'll disagree here since the 7500 mile service is complimentary. Therefore, everything in the book should be done at no charge.
| Quote, originally posted by avolvofan » |
| This is the primary reason to rotate the tires. Check the website for the manufacturer of the tires that are on your car for specific recommendations on how to "rotate" the tires - the original practice of front to back does not necessarily apply. |
I'll disagree once again. You're implying that tires should wear disproportiantely and be left there? Front to back (and same side) is what most manufacturers recommend.
Like I said before the service manager told me that VOLVO does not recommend rotating the tires on the XC90, which is the reason they don't do it. I also went to the Michelin web site and as thought, they do recommend rotating their tires, which I also brought up the the service manager. My dealer did use Mobil 1, which is odd because Volvo recommends Castrol, so in my opinion they are contradictory in their service. As far as the price, like MagoonR said, the 7500 mile service is supposed to be free. I agreed to pay extra for the synthetic but told them they were charging way too much and if they didn't lower their prices to a reasonable level I would take both cars elsewhere to get them serviced. We had a very nice conversation and he stated he would check his prices to see if he is still competetive. Anyone here know for sure about the "free" software changes that are supposed to be included, if requested, on the first service? They knew nothing about it but I did get it (auto door lock at 7mph) at no charge but was told it was a favor only. By the way, the dealer believes the tires should be rotated but because Volvo says no, it became a big issue with some customers because they were being charged extra for something that was not recommended by Volvo. I wrongly assumed the tires would be rotated as EVERY other vehicle I have ever owned, tires were rotated at the service intervals, without asking because it was in the manual. It is not in the 2006 XC90 V8 service manual or anywhere else that I can find, which the service manager stated also.
Re: (C130)
Ask the dealer if he will be covering the angle gear when it goes due to extremely mismatched tread depth resulting from non rotation. I guess he doesn't realize that Haldex is a FWD biased system and will wear the front tires faster.
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And now for the sad part......according to Volvo's website, this is not included any longer (however there is an X in my service book for 7500 and 22500). Even the S60 which has not changed is not covered. Once again, Volvo goes cheap on the service.
"COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE AT 7,500 MILES
Volvo is committed to caring for your car and your peace of mind. To further enhance your ownership experience, we offer you a complimentary Factory Scheduled Maintenance service at the first 7,500 miles regularly scheduled maintenance interval. This offer is available on all new 2006 model year Volvo vehicles sold in the U.S.
This regularly scheduled maintenance service check performed by your authorized Volvo Retailer will help ensure trouble-free operation of your Volvo.
In addition to the normal service and inspection items listed below, the complimentary Factory Scheduled Maintenance service at 7,500 miles includes a diagnostic check of passive and active safety systems, as well as a systems check of the onboard computer monitoring functions.
7,500 Miles Service:
Check onboard diagnostic system
Engine oil and filter replacement
Reset Service Reminder Indicator (SRI)
Check/adjust engine coolant, power steering and washer fluid levels
Check all wiper blades
Check brake fluid level
Check brake pads
Check tire pressure, wear and condition
The complimentary Factory Scheduled Maintenance service at the first 7,500 miles regularly scheduled maintenance interval is honored at any authorized Volvo Retailer in the United States. Coverage begins with the date the vehicle is delivered to the original purchaser or the original lessee, or on the date the vehicle is placed in service as a "demonstrator" or "company car." This service is associated with the vehicle and cannot be transferred to another vehicle. The complimentary Factory Scheduled Maintenance service at 7,500 miles is transferred automatically to subsequent owners of the vehicle within the program period.
The complimentary Factory Scheduled Maintenance service at 7,500 miles should be performed within 1,500 miles of the normal service interval listed in the Volvo Warranty and Service Records Information booklet. Service intervals missed by the owner will not be performed. An authorized Volvo Retailer will perform the service that is appropriate for the mileage or age of the vehicle. Volvo recommends that you bring your vehicle in for service at least once a year regardless of mileage.
Items Not Covered:
Wear items outlined in the Volvo Warranty and Service Records Information booklet
Damage to the vehicle resulting from normal wear and tear or abuse
Vehicles severely damaged and/or declared to be a total loss by an insurer
Severe operating conditions requiring additional services
Customer requested services or Volvo Retailer suggested services not specified in the Volvo Warranty and Service Records Information booklet"
Modified by MagoonR at 9:52 AM 6-16-2006
Ask the dealer if he will be covering the angle gear when it goes due to extremely mismatched tread depth resulting from non rotation. I guess he doesn't realize that Haldex is a FWD biased system and will wear the front tires faster.
And now for the sad part......according to Volvo's website, this is not included any longer (however there is an X in my service book for 7500 and 22500). Even the S60 which has not changed is not covered. Once again, Volvo goes cheap on the service.
"COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE AT 7,500 MILES
Volvo is committed to caring for your car and your peace of mind. To further enhance your ownership experience, we offer you a complimentary Factory Scheduled Maintenance service at the first 7,500 miles regularly scheduled maintenance interval. This offer is available on all new 2006 model year Volvo vehicles sold in the U.S.
This regularly scheduled maintenance service check performed by your authorized Volvo Retailer will help ensure trouble-free operation of your Volvo.
In addition to the normal service and inspection items listed below, the complimentary Factory Scheduled Maintenance service at 7,500 miles includes a diagnostic check of passive and active safety systems, as well as a systems check of the onboard computer monitoring functions.
7,500 Miles Service:
Check onboard diagnostic system
Engine oil and filter replacement
Reset Service Reminder Indicator (SRI)
Check/adjust engine coolant, power steering and washer fluid levels
Check all wiper blades
Check brake fluid level
Check brake pads
Check tire pressure, wear and condition
The complimentary Factory Scheduled Maintenance service at the first 7,500 miles regularly scheduled maintenance interval is honored at any authorized Volvo Retailer in the United States. Coverage begins with the date the vehicle is delivered to the original purchaser or the original lessee, or on the date the vehicle is placed in service as a "demonstrator" or "company car." This service is associated with the vehicle and cannot be transferred to another vehicle. The complimentary Factory Scheduled Maintenance service at 7,500 miles is transferred automatically to subsequent owners of the vehicle within the program period.
The complimentary Factory Scheduled Maintenance service at 7,500 miles should be performed within 1,500 miles of the normal service interval listed in the Volvo Warranty and Service Records Information booklet. Service intervals missed by the owner will not be performed. An authorized Volvo Retailer will perform the service that is appropriate for the mileage or age of the vehicle. Volvo recommends that you bring your vehicle in for service at least once a year regardless of mileage.
Items Not Covered:
Wear items outlined in the Volvo Warranty and Service Records Information booklet
Damage to the vehicle resulting from normal wear and tear or abuse
Vehicles severely damaged and/or declared to be a total loss by an insurer
Severe operating conditions requiring additional services
Customer requested services or Volvo Retailer suggested services not specified in the Volvo Warranty and Service Records Information booklet"
Modified by MagoonR at 9:52 AM 6-16-2006
Re: (C130)
I have to agree with everyone else here that your service manager is an ID10T.
As for is this something a dealership covers, it depends on the dealership. Where I go, they do it every 7500 mile service, they figure they have to take the tires off to do some of the inspections so rotating the tires is no big deal.
On the other hand, where my mom goes with here XC70 in Denver they will rotate the tires only on the services that it is recommended to do, however they charge for it (or at least they did while the car was under the free service period). If she wants it done on every visit she needs to ask the specifically each time and pay for it.
Good Luck
Matt
I have to agree with everyone else here that your service manager is an ID10T.
As for is this something a dealership covers, it depends on the dealership. Where I go, they do it every 7500 mile service, they figure they have to take the tires off to do some of the inspections so rotating the tires is no big deal.
On the other hand, where my mom goes with here XC70 in Denver they will rotate the tires only on the services that it is recommended to do, however they charge for it (or at least they did while the car was under the free service period). If she wants it done on every visit she needs to ask the specifically each time and pay for it.
Good Luck
Matt
Re: (mattfrer)
Amen.
What I fail to understand is why dealerships charge you to rotate tires when the wheels are pulled for inspection (whether state required or recommended service). After all, they have to remount them anyway so it such a big deal to move them and if not, why charge me $10-20?
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If they check the balance, I can understand it. Otherwise, WTF?
| Quote, originally posted by mattfrer » |
| As for is this something a dealership covers, it depends on the dealership. Where I go, they do it every 7500 mile service, they figure they have to take the tires off to do some of the inspections so rotating the tires is no big deal. |
Amen.
What I fail to understand is why dealerships charge you to rotate tires when the wheels are pulled for inspection (whether state required or recommended service). After all, they have to remount them anyway so it such a big deal to move them and if not, why charge me $10-20?
If they check the balance, I can understand it. Otherwise, WTF?
Re: (mattfrer)
Actually. . . I had our 15,000 service done recently. I asked if they would swap out my snow tires (on volvo rims) for my summer tires (also on Volvo rim) since they had to pull the wheels to check the brakes,l etc. I was told they can perform the 15,000 mile checkup without pulling the whees off and that there would be a charge to change the wheels over.
Jack
| Quote, originally posted by mattfrer » |
| they figure they have to take the tires off to do some of the inspections so rotating the tires is no big deal. |
Actually. . . I had our 15,000 service done recently. I asked if they would swap out my snow tires (on volvo rims) for my summer tires (also on Volvo rim) since they had to pull the wheels to check the brakes,l etc. I was told they can perform the 15,000 mile checkup without pulling the whees off and that there would be a charge to change the wheels over.
Jack
Re: (jib)
The local dealership charges $50 to switch summer/winter setups but does offer to store the extra set. I say "no thanks" and take them home to clean and store with a bit more care.
| Quote, originally posted by jib » |
| Actually. . . I had our 15,000 service done recently. I asked if they would swap out my snow tires (on volvo rims) for my summer tires (also on Volvo rim) since they had to pull the wheels to check the brakes,l etc. I was told they can perform the 15,000 mile checkup without pulling the whees off and that there would be a charge to change the wheels over. Jack |
The local dealership charges $50 to switch summer/winter setups but does offer to store the extra set. I say "no thanks" and take them home to clean and store with a bit more care.
Re: 7500 Mile Service Question? (C130)
In 2004 tire rotations were included on the 7,500 and 22,500 miles services and were paid by Volvo as part of the paid Maintenance package during the warranty period.
Starting in 2005 the tire rotations were deleted on the 7.5k and 22.5k services and the manual requires the tires to be inspected for wear at every service interval.
The wheels are not removed during the service so it would be an addional charge.
Look at the tire manufactures warranty booklet in your owners packet. Most recommend rotations every 5k miles and the has worked well for my 2 Volvo's.
In 2004 tire rotations were included on the 7,500 and 22,500 miles services and were paid by Volvo as part of the paid Maintenance package during the warranty period.
Starting in 2005 the tire rotations were deleted on the 7.5k and 22.5k services and the manual requires the tires to be inspected for wear at every service interval.
The wheels are not removed during the service so it would be an addional charge.
Look at the tire manufactures warranty booklet in your owners packet. Most recommend rotations every 5k miles and the has worked well for my 2 Volvo's.
Re: 7500 Mile Service Question? (1v8volvo)
Tire rotations for the sake of rotating tires would seem to be of questionable merit. The general principle (for the XC90 at least) is to put the best (most remaining tread) tires on the front. So, if the best tires are on the rear, then the rear tires should be removed and placed on the front (with the tires that were formerly on the front being mounted on the rear). Another thing that is often overlooked is an alignment check. With the wonderful state of repair of the roads in the S.F. bay area, there are ample opportunities to get your car's suspension out of alignment with a corresponding reduction in tire tread life.
Unfortunately, suspension alignments are not covered by Volvo, so you have to balance the cost of the alignment against the cost of having to prematurely replace the tires.
| Quote, originally posted by 1v8volvo » |
| In 2004 tire rotations were included on the 7,500 and 22,500 miles services and were paid by Volvo as part of the paid Maintenance package during the warranty period. Starting in 2005 the tire rotations were deleted on the 7.5k and 22.5k services and the manual requires the tires to be inspected for wear at every service interval. The wheels are not removed during the service so it would be an addional charge. Look at the tire manufactures warranty booklet in your owners packet. Most recommend rotations every 5k miles and the has worked well for my 2 Volvo's. |
Unfortunately, suspension alignments are not covered by Volvo, so you have to balance the cost of the alignment against the cost of having to prematurely replace the tires.
Re: 7500 Mile Service Question? (avolvofan)
You may be interested to know that Volvo disagrees with this:
http://apps.volvocars.us/ownersdocs/2005/2005_XC90/05xc90_08.htm#pg112
"When replacing tires, the tires with the most tread should be mounted on the rear wheels to reduce the chance of oversteer during hard braking. "
I'm not sure I agree with this either, but there it is. In any case, Volvo seems to have removed tire rotation from its recommended practice, even for AWD cars. Some dealers continue to do it however.
Tom.
| Quote, originally posted by avolvofan » |
| The general principle (for the XC90 at least) is to put the best (most remaining tread) tires on the front. |
http://apps.volvocars.us/ownersdocs/2005/2005_XC90/05xc90_08.htm#pg112
"When replacing tires, the tires with the most tread should be mounted on the rear wheels to reduce the chance of oversteer during hard braking. "
I'm not sure I agree with this either, but there it is. In any case, Volvo seems to have removed tire rotation from its recommended practice, even for AWD cars. Some dealers continue to do it however.
Tom.
Re: 7500 Mile Service Question? (tmtalpey)
The ironic thing about the owners manual is that Volvo puts in a disclaimer so that anything that is published can be changed at will by Volvo. It is an attempt to limit liability on Volvo/Ford's part for errors and omissions.
Fast forward to the present. Since the majority of the vehicle weight is on the front wheels, the tires on the front wheels will be subjected to the greatest wear forces. In 11 years of driving Volvos (AWD since 2002), I have never seen the rear tires wear greater than the front. So, if the advice of putting the tires on the rear with the most remaining tread were followed, there would be no rotation of the tires. At some point, the 5% circumference limit for tires on AWD cars equipped with the Haldex system would be exceeded and the tires would have to be replaced (because the new tire would have a circumference difference that likely exceeds the 5% variance limit) prematurely.
So, what to do? Follow the recommendation that is currently published by Volvo? Or, continue to put the tires with the most amount of remaining tread on the front? Since the tire/wheel and alignment shop that I use for doing the alignments on my cars recommends putting the tires with the most amount of remaining tread on the front, I will continue to follow the practice. It just makes sense.
The ironic thing about the owners manual is that Volvo puts in a disclaimer so that anything that is published can be changed at will by Volvo. It is an attempt to limit liability on Volvo/Ford's part for errors and omissions.
Fast forward to the present. Since the majority of the vehicle weight is on the front wheels, the tires on the front wheels will be subjected to the greatest wear forces. In 11 years of driving Volvos (AWD since 2002), I have never seen the rear tires wear greater than the front. So, if the advice of putting the tires on the rear with the most remaining tread were followed, there would be no rotation of the tires. At some point, the 5% circumference limit for tires on AWD cars equipped with the Haldex system would be exceeded and the tires would have to be replaced (because the new tire would have a circumference difference that likely exceeds the 5% variance limit) prematurely.
So, what to do? Follow the recommendation that is currently published by Volvo? Or, continue to put the tires with the most amount of remaining tread on the front? Since the tire/wheel and alignment shop that I use for doing the alignments on my cars recommends putting the tires with the most amount of remaining tread on the front, I will continue to follow the practice. It just makes sense.
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