Check the below Technical Journal
https://static.nhtsa.gov/odi/tsbs/2020/MC-10171688-9999.pdf
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https://static.nhtsa.gov/odi/tsbs/2020/MC-10171688-9999.pdf
Sent from my YAL-L21 using Tapatalk
I think they are referring to the 3 complimentary oil changes. As of warranty maintenance, it still should be covered if an approved (not "recommended" ) Volvo oil is used. For instance, both Motul and Liqui Moly are approved by Volvo. You can find the approval document online.I am not sure how they can legally do this however...
If you can "only use" Castrol Pro, and it is not available outside of a volvo dealership... then they have to do the service for free. If Liquid Moly and other oils that meet their spec are not allowed under the warranty, then they must provide the oil changes for free. Or get sued.