The upgrades should now be opened. Give it a few days for the news to make it down to your individual retailers.
I can definitely confirm that if you want. PM me your VIN.I've entered my email more than 5 times on the website requesting info over the past two years.. not one damn communication about this at all. and I paid for "10 years of SOS and OnCall service" when I bought the car..... get it together Volvo.
The solution should be out shortly for the extension. Call dealer support and they can pass you along to get it applied manually.VOC is telling customers to call us....
So question on the topic no one seems to know... how do you turn on the 2 year program they get with the upgrade? I only have access for the paid year or CPO. Service doesn't seem to know of any option. VOC told my customer that we do it here at the dealership.
Found what, the SMB? Or something in TIE?
How do we confirm this on our end? What should I tell my service guys to look for so they know they can try it? Will we have to do a software update for our customers how had it done before, or should those be working on their own now?
NM, found it and let service know. Thanks for the heads up!
You can shoot me a PM... I think I actually saw your "case" show up, given the detail of you having an indy shop.See that's part of volvos problem, they got way too many places to announce ****. And I guess us lowly indys don't get the most up to date SMBs because I just checked it and it is still dated the 9th of feb.
Sent from my SM-G981U1 using Tapatalk