SwedeSpeed - Volvo Performance Forum banner
1 - 12 of 12 Posts

·
Registered
Joined
·
18,762 Posts
Discussion Starter · #1 ·
Oscar, love 3 of the wheels but a bit confused on the 4th. Tried your e-mail but no response so I'll try here. <p>Got three of these...<br><IMG SRC="http://img86.imageshack.us/img86/143/1005049small2fy.jpg" BORDER="0"><p>And one of these...<br><IMG SRC="http://img86.imageshack.us/img86/9793/1005048small1da.jpg" BORDER="0"><p>Suggestions?
 

·
Registered
Joined
·
63,543 Posts
Re: 3 Ultras and 1 Superleggera ?? ("R" Kelly)

Yeah, you got one wrong wheel <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0">
 

·
Premium Member
Joined
·
3,357 Posts
Re: 3 Ultras and 1 Superleggera ?? (JRL)

Yep, the Superleggera has a slightly different spoke pattern compared with the Ultraleggeras. You definetely got one wrong wheel model.<br>
 

·
Registered
Joined
·
6,888 Posts
Re: 3 Ultras and 1 Superleggera ?? (Volvo Grrrr)

Spoke design is exactly the same in those two pictures. It's a typo from the foundry.
 

·
Registered
Joined
·
1,800 Posts
Re: 3 Ultras and 1 Superleggera ?? ("R" Kelly)

R kelly is just pulling our leg, did you see that top pic, that wheel is super clean where the bottom pic there is sand and stuff packed in the spokes. Two different cars if you ask me..... <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/smile.gif" BORDER="0">
 

·
Registered
Joined
·
18,762 Posts
Discussion Starter · #7 ·
Re: 3 Ultras and 1 Superleggera ?? (vintagemilano)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>vintagemilano</b> »</i></TD></TR><TR><TD CLASS="quote">R kelly is just pulling our leg, did you see that top pic, that wheel is super clean where the bottom pic there is sand and stuff packed in the spokes. Two different cars if you ask me..... <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/smile.gif" BORDER="0"></TD></TR></TABLE><p>Uh, very not pulling your leg, and a little upset that Oscar hasn't responded to e-mail or this post.
 

·
Banned
Joined
·
373 Posts
Re: 3 Ultras and 1 Superleggera ?? ("R" Kelly)

I am sorry for this issue. Did respond to your e-mail, and again this morning. Soon as I read your 1st e-mail I foward it to customer service. As your order confirmation stated, if you have problems like this they are the department to contact for help. I can not reship product on house accts. <p>My understanding is that they are going to reship a new wheel to you. As my e-mail said, the warehouse in which that needs to be ship to the APO is out of stock with a ETA of about two weeks.<p>Please call 800.428.8355 Ext 360 and they can advise in more detail, and also provide info for the return.<p>Again, I am sorry for this issue. <p><br>Just a friendly reminder, if the subject line does not have my name in it. I may not respond as soon as you like. My first responsibility is to answer the phones. And this is a high call volume part of the year.
 

·
Registered
Joined
·
18,762 Posts
Discussion Starter · #9 ·
Re: 3 Ultras and 1 Superleggera ?? ([email protected])

Oscar - <p>Didn't get your first e-mail, but got the e-mail you sent today, spoke with customer service, and they are sending the correct wheel and providing a voucher to have tire re-mounted and balanced. <p> <IMG NAME="icon" SRC="http://********************/smile/emthup.gif" BORDER="0"> all around to Tire Rack.
 
Joined
·
373 Posts
Re: 3 Ultras and 1 Superleggera ?? ("R" Kelly)

Great, I am glad that is all taken care of. And again, sorry there was this problem on our order. Something like that does not happen very often, and when it does, we will take care of it.<p>Again thank you,
 
1 - 12 of 12 Posts
Top