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2018 Volvo XC90 t6 inscription driver seat

33K views 96 replies 46 participants last post by  taofen_wang  
#1 · (Edited)
Hello. I just purchased this car and come to find out it has a very Uncomfortable Driver Seat. The seat extension when extenders are out for thigh support, has a metal bar that Kills your buttocks when out. When I put it back in it still feels the same. I’m 6’1 and 215 lbs. I test drove the momentum and did not feel anything bad. But opted for inscription and assumed it had the same seat so it’s to late to return it.

The dealer checked the seat and said there’s nothing wrong.



Has anyone experienced this? Any solutions ?
 
#3 ·
[QUOTE]it has a very Uncomfortable Driver Seat/QUOTE]
Never heard that one before. Or if we did, it wasn't for long. I did get mine in all sorts of weird positions at the start. Just hit the default button (one of the unused memory buttons might do) and adjust a very little at a time. Don't go too far in any direction at a time. I can't imagine any Volvo seat being uncomfortable unless misadjusted.
 
#4 ·
The seats used to be not very durable and had lots of wear and tear problems. So Volvo re-designed them, changing stitching and adding a metal wire frame to provide more support. The inscriptions new seats are a lot less comfortable than the old ones, especially if you are a big guy - and I am 6 feet, 225 lbs. You can feel the wire on the sides and especially towards the back of the bottom cushion. The leather is a bit "harder" as well, for lack of a better term.

I would NOT describe it as uncomfortable - it does take a lot of tweaking, however, and, at first, it does feel a bit weird. But yes, a lot less comfortable than the original inscription seats.

Just one more reason I am unhappy about this car...
 
#6 ·
Well thanks all for the reply. Will love to hear more comments and solutions. I'm sure the seat would be comfortable for smaller drivers. However for my height and weight it's almost unbearable for me. I feel the wire supports or metal bar all the time.
The wire is depicted on page 4 of this doc:
https://www.volvotechinfo.com/index.cfm?event=pdfview&pdffile=TJ32005.1.1-2016-12-07.pdf

Having had the previous seats without the bar, and the new ones after the original ones fell apart, I can say with confidence - it's a big difference.

By the way, the new seats are more durable, but... well, they are showing signs of wear as well. And the car is only a year old...
 
#7 ·
Give the seat about 800-1,000 miles of break-in time. It may begin to mold to your body and feel more comfortable.
If after 1,000 miles it's still not comfortable, you may need to find a car interior customizer and have the seat pan altered to fit you better.
 
#8 ·
We'll see. There's nothing I can do now but wait or implement an idea someone else can respond to.

I coming out of a 2007 BMW X3 that I had a comfortable experience with which was my winter car. I had a 2015 Mustang 50th anniversary edition which I also had no issues with. I sold both to get the Volvo.

My wife has a 2017 BMW X5 which is also fine and comfortable for me. None of the cars above have the thigh extension however. Heck my 67 mustang fastback is also comfortable lol.

I've sat in Toyota minivans, Hyundai Santa Fe's , Audi A6 , my brother in laws cars and no issues. It's definitely a Volvo design issue. I've only had the car for a few days so I'll let it wear a little or worst case have to buy sometime if cushion.
 
#9 ·
I am 2” shorter and 75 lbs lighter than the OP. So it is not an apples-apples comparison. But, I’ve never driven a car with a more comfortable driver’s seat than my Inscription’s. I do remember the comfort level drastically improved by adjusting lumbar, thigh extension, etc.
 
#35 ·
I am 2" shorter and 75 lbs lighter than the OP. So it is not an apples-apples comparison. But, I've never driven a car with a more comfortable driver's seat than my Inscription's. I do remember the comfort level drastically improved by adjusting lumbar, thigh extension, etc.
You must not have driven the prior generation 60-Series R-Design all leather seats. They are well recognized as the most comfortable seats Volvo has ever equipped their cars with.

https://jalopnik.com/volvo-made-the-best-seats-of-all-time-but-soon-they-wil-1792318372

My in-laws have a fully loaded '18 XC90 T6 Inscription, and sorry, but those seats can not compare. I have driven a '17 XC90 R-Design for a day, and recall those seats being more comfortable than the Inscription seats.
 
#10 ·
xc90 driver seat issue

Hello. I just purchased this car and come to find out it has a very Uncomfortable Driver Seat. The seat extension when extenders are out for thigh support, has a metal bar that Kills your buttocks when out. When I put it back in it still feels the same. I'm 6'1 and 215 lbs. I test drove the momentum and did not feel anything bad. But opted for inscription and assumed it had the same seat so it's to late to return it.

The dealer checked the seat and said there's nothing wrong.

Has anyone experienced this? Any solutions ?
Crazyhorse, Im glad I saw your post about your driver seat issues, Im having the exact same ones! I just bought the 2018 xc90 inscription, I love the car in many ways, great looks, beautiful interior, classy, I love love the B&W speakers, tech is cool in it, but the driver seat isn't just uncomfortable, its literally painful! Wish Id known that before I got it, I hadn't noticed the issue during the test drive. I bought it excited to have the widely applauded xc90 inscription. Which, I also tinted the windows, treated all the leather and carpet, and had a chemical bra put on it, all done by the dealer. And sadly now I have a car I can't stand driving because the seat is painfully uncomfortable.

The problem revealed itself when I had to drive 3hrs, which was soon after buying the car, and let me tell you after only 2hrs my butt was sore, I couldn't make it comfortable, I thought I was sitting on a metal bleacher seat at a football stadium, and after 3 hours it literally hurt so bad I couldn't wait to get out of the car because my butt and back were killing me! I wanted to go see a chiropractor or something, it was that bad. I dreaded having to get back in my beautiful new car! It was crazy making because it made no sense. In trying to figure out what was wrong I contacted my salesman, who's been great as has been the Volvo dealership, anyway he told me about adjusting it and tried to be helpful, he's a nice guy, and I tried every adjustment he suggested which unfortunately none of them helped, it just got worse the more I drove. Its literally the most uncomfortable seat Ive ever sat in. And like you, it felt like I was sitting on a steel bar under my butt, and its god awful. Im shocked that this top tier acclaimed luxury car has this issue. For decades, Ive driven across the country numerous times, in multiple other vehicles, and never had this problem. I can knock out 8-12hrs of driving no problem. I drive approximately 20,000 miles a year, every year, and Ive never had a seat issue before. Ive owned dozens of vehicles and never had seat problems. I sold my 2013 Ford Raptor, which I loved immensely, and decided on the Volvo. Im a big B&W fan and thats what initially peaked my interest in the xc90. People thought the cheese had slide off my cracker when I sold my Raptor and got a Volvo lol which amused me, but I wanted something different and luxurious, aka comfortable. which has become an irony because the Raptor was way more comfortable and thats just sad, I have no words

That 3 hr drive back home in my new xc90 was the same miserable experience, painful, and I went straight to the dealer and told them. They agreed the seat didn't appear to be normal, so they gave me a courtesy car to drive and kept my xc90. They had it for almost 2 weeks working on it. I went through two courtesy cars, the wagon and an xc60, they didn't hurt, they're on the hard side, I think all the volvo seats may be like the, but they didn't hurt. My salesman even told me they had a volvo engineer who was interested in my seat issue who looked at the seat was my understanding. The decision was they agreed there was an issue, and they thought the seat hadn't been assembled correctly during assembly. So they ordered a new pad from volvo and put the new one in. I did learn that you and I were right, theres a bar in the seat thats molded into the foam! and its directly under your tookus! And not enough padding to make it comfortable. I think its clearly a bad design, and obviously Im not the only one having the same complaint. You described, exactly, what Ive been saying. And I also heard all the same things you did about I just need to adjust it, that its actually a very comfortable seat, just give it time, etc... well, none of that helped me, its not comfortable, its awful.Sad to spend that much on a luxury car and have an issue about comfort of all things. Totally unacceptable.

Yesterday I picked up the car, and after only 30 minutes of driving it, I began to feel the same discomfort and its just getting worse like before the more I drive it. Its why and how I found your thread, I was googling uncomfortable xc90 drivers seat last night desperately trying to see if anyone else was having this issue. When you described the same problem I was having it was a relief in a way because you described what Id been telling everyone.

Theres no way we could both describe such an odd thing exactly the same way, that it feels like your sitting on a metal bar, and theres a serious problem with the 2018 xc90 driver seat. idk if its all of them, or some of them, but none should be painful to the point that were posting about it trying to figure out whats wrong. Volvo is an impressive company, I hope they handle this appropriately, and asap

I thought you'd like to know you're not alone, that my dealer did address it, that its a real issue. For me, I can't keep the car if the seat issue isn't resolved, there no way, and Im not going to take a bath in losses because the seat is bad. Theres no way I can drive this xc90 thats literally hurting me, nor should I even be dealing with it. This is a serious problem with the 2018 Volvo xc90 and had I known I couldn't drive even 3hrs without pain, I never would've purchased the car! Im extremely disappointed and unhappy.

My guess is were NOT the only two people having this issue, Id like to know how many more are having the same problem. Volvo needs to make this right. At this point I want my money back and they can keep the car. And that breaks my heart, I love so much about the xc90 that they did a superb job on, but man, its a car, what good is all that if you can't drive it? The whole situation has left me with a sore a**
 
#11 ·
Crazyhorse, Im glad I saw your post about your driver seat issues, Im having the exact same ones! I just bought the 2018 xc90 inscription, I love the car in many ways, great looks, beautiful interior, classy, I love love the B&W speakers, tech is cool in it, but the driver seat isn't just uncomfortable, its literally painful! Wish Id known that before I got it, I hadn't noticed the issue during the test drive. I bought it excited to have the widely applauded xc90 inscription. Which, I also tinted the windows, treated all the leather and carpet, and had a chemical bra put on it, all done by the dealer. And sadly now I have a car I can't stand driving because the seat is painfully uncomfortable.

The problem revealed itself when I had to drive 3hrs, which was soon after buying the car, and let me tell you after only 2hrs my butt was sore, I couldn't make it comfortable, I thought I was sitting on a metal bleacher seat at a football stadium, and after 3 hours it literally hurt so bad I couldn't wait to get out of the car because my butt and back were killing me! I wanted to go see a chiropractor or something, it was that bad. I dreaded having to get back in my beautiful new car! It was crazy making because it made no sense. In trying to figure out what was wrong I contacted my salesman, who's been great as has been the Volvo dealership, anyway he told me about adjusting it and tried to be helpful, he's a nice guy, and I tried every adjustment he suggested which unfortunately none of them helped, it just got worse the more I drove. Its literally the most uncomfortable seat Ive ever sat in. And like you, it felt like I was sitting on a steel bar under my butt, and its god awful. Im shocked that this top tier acclaimed luxury car has this issue. For decades, Ive driven across the country numerous times, in multiple other vehicles, and never had this problem. I can knock out 8-12hrs of driving no problem. I drive approximately 20,000 miles a year, every year, and Ive never had a seat issue before. Ive owned dozens of vehicles and never had seat problems. I sold my 2013 Ford Raptor, which I loved immensely, and decided on the Volvo. Im a big B&W fan and thats what initially peaked my interest in the xc90. People thought the cheese had slide off my cracker when I sold my Raptor and got a Volvo lol which amused me, but I wanted something different and luxurious, aka comfortable. which has become an irony because the Raptor was way more comfortable and thats just sad, I have no words

That 3 hr drive back home in my new xc90 was the same miserable experience, painful, and I went straight to the dealer and told them. They agreed the seat didn't appear to be normal, so they gave me a courtesy car to drive and kept my xc90. They had it for almost 2 weeks working on it. I went through two courtesy cars, the wagon and an xc60, they didn't hurt, they're on the hard side, I think all the volvo seats may be like the, but they didn't hurt. My salesman even told me they had a volvo engineer who was interested in my seat issue who looked at the seat was my understanding. The decision was they agreed there was an issue, and they thought the seat hadn't been assembled correctly during assembly. So they ordered a new pad from volvo and put the new one in. I did learn that you and I were right, theres a bar in the seat thats molded into the foam! and its directly under your tookus! And not enough padding to make it comfortable. I think its clearly a bad design, and obviously Im not the only one having the same complaint. You described, exactly, what Ive been saying. And I also heard all the same things you did about I just need to adjust it, that its actually a very comfortable seat, just give it time, etc... well, none of that helped me, its not comfortable, its awful.Sad to spend that much on a luxury car and have an issue about comfort of all things. Totally unacceptable.

Yesterday I picked up the car, and after only 30 minutes of driving it, I began to feel the same discomfort and its just getting worse like before the more I drive it. Its why and how I found your thread, I was googling uncomfortable xc90 drivers seat last night desperately trying to see if anyone else was having this issue. When you described the same problem I was having it was a relief in a way because you described what Id been telling everyone.

Theres no way we could both describe such an odd thing exactly the same way, that it feels like your sitting on a metal bar, and theres a serious problem with the 2018 xc90 driver seat. idk if its all of them, or some of them, but none should be painful to the point that were posting about it trying to figure out whats wrong. Volvo is an impressive company, I hope they handle this appropriately, and asap

I thought you'd like to know you're not alone, that my dealer did address it, that its a real issue. For me, I can't keep the car if the seat issue isn't resolved, there no way, and Im not going to take a bath in losses because the seat is bad. Theres no way I can drive this xc90 thats literally hurting me, nor should I even be dealing with it. This is a serious problem with the 2018 Volvo xc90 and had I known I couldn't drive even 3hrs without pain, I never would've purchased the car! Im extremely disappointed and unhappy.

My guess is were NOT the only two people having this issue, Id like to know how many more are having the same problem. Volvo needs to make this right. At this point I want my money back and they can keep the car. And that breaks my heart, I love so much about the xc90 that they did a superb job on, but man, its a car, what good is all that if you can't drive it? The whole situation has left me with a sore a**
Edit: sorry, posted on the wrong spot.
 
#12 ·
Slightly different model but we just test drove a loaded V90CC T6 today. It was the car I have really been focused on getting but my wife did not like the seats at all. I told her that it could be the thigh extensions or possibly the massage mechanism. Has anyone been able to do a comparison between the T6 seats, especially with the massage feature and those of the T5?
I'm really trying to find a way to sway her to this car but it may be a no go at this point.
 
#13 ·
I thought Inscription seats before the TSB were perfect but the new leather and design makes the seats feel like they need to be broken in. The seats are so adjustable there has to be a comfortable seating position. I wish someone would post an article somewhere on the perfect ergonomics/configuration of an SUV seat. My new GLS felt terrible (the ride quality makes up for it) but I somehow positioned the seat so that it stopped hurting my butt. My guess is the seats thigh extenders are too far out for you and the rear part of the seat too far down causing excessive pressure in your ischial tuberosities. Just a guess though. The was over extending the thigh extenders for a while just because they were there and i thought that was what I should be doing
 
#17 ·
Thanks



I appreciate the suggestion that its pressure on my ischial tuberosities. I looked up the symptoms and that pretty much sums up how it feels. I think the bar that runs across the seat thats molded into the foam is likely whats putting the pressure thats causing the pain. Would also explain why its so intense on longer drives. There is no seat adjustment for that unfortunately, I believe its a design flaw.
 
#14 ·
Hello. I just purchased this car and come to find out it has a very Uncomfortable Driver Seat. The seat extension when extenders are out for thigh support, has a metal bar that Kills your buttocks when out. When I put it back in it still feels the same. I'm 6'1 and 215 lbs. I test drove the momentum and did not feel anything bad. But opted for inscription and assumed it had the same seat so it's to late to return it.

The dealer checked the seat and said there's nothing wrong.

Has anyone experienced this? Any solutions ?
Crazyhorse, Im glad I saw your post about your driver seat issues, Im having the exact same ones! I just bought the 2018 xc90 inscription, I love the car in many ways, great looks, beautiful interior, classy, I love love the B&W speakers, tech is cool in it, but the driver seat isn't just uncomfortable, its literally painful! Wish Id known that before I got it, I hadn't noticed the issue during the test drive. I bought it excited to have the widely applauded xc90 inscription. Which, I also tinted the windows, treated all the leather and carpet, and had a chemical bra put on it, all done by the dealer. And sadly now I have a car I can't stand driving because the seat is painfully uncomfortable.

The problem revealed itself when I had to drive 3hrs, which was soon after buying the car, and let me tell you after only 2hrs my butt was sore, I couldn't make it comfortable, I thought I was sitting on a metal bleacher seat at a football stadium, and after 3 hours it literally hurt so bad I couldn't wait to get out of the car because my butt and back were killing me! I wanted to go see a chiropractor or something, it was that bad. I dreaded having to get back in my beautiful new car! It was crazy making because it made no sense. In trying to figure out what was wrong I contacted my salesman, who's been great as has been the Volvo dealership, anyway he told me about adjusting it and tried to be helpful, he's a nice guy, and I tried every adjustment he suggested which unfortunately none of them helped, it just got worse the more I drove. Its literally the most uncomfortable seat Ive ever sat in. And like you, it felt like I was sitting on a steel bar under my butt, and its god awful. Im shocked that this top tier acclaimed luxury car has this issue. For decades, Ive driven across the country numerous times, in multiple other vehicles, and never had this problem. I can knock out 8-12hrs of driving no problem. I drive approximately 20,000 miles a year, every year, and Ive never had a seat issue before. Ive owned dozens of vehicles and never had seat problems. I sold my 2013 Ford Raptor, which I loved immensely, and decided on the Volvo. Im a big B&W fan and thats what initially peaked my interest in the xc90. People thought the cheese had slide off my cracker when I sold my Raptor and got a Volvo lol which amused me, but I wanted something different and luxurious, aka comfortable. which has become an irony because the Raptor was way more comfortable and thats just sad, I have no words

That 3 hr drive back home in my new xc90 was the same miserable experience, painful, and I went straight to the dealer and told them. They agreed the seat didn't appear to be normal, so they gave me a courtesy car to drive and kept my xc90. They had it for almost 2 weeks working on it. I went through two courtesy cars, the wagon and an xc60, they didn't hurt, they're on the hard side, I think all the volvo seats may be like the, but they didn't hurt. My salesman even told me they had a volvo engineer who was interested in my seat issue who looked at the seat was my understanding. The decision was they agreed there was an issue, and they thought the seat hadn't been assembled correctly during assembly. So they ordered a new pad from volvo and put the new one in. I did learn that you and I were right, theres a bar in the seat thats molded into the foam! and its directly under your tookus! And not enough padding to make it comfortable. I think its clearly a bad design, and obviously Im not the only one having the same complaint. You described, exactly, what Ive been saying. And I also heard all the same things you did about I just need to adjust it, that its actually a very comfortable seat, just give it time, etc... well, none of that helped me, its not comfortable, its awful.Sad to spend that much on a luxury car and have an issue about comfort of all things. Totally unacceptable.

Yesterday I picked up the car, and after only 30 minutes of driving it, I began to feel the same discomfort and its just getting worse like before the more I drive it. Its why and how I found your thread, I was googling uncomfortable xc90 drivers seat last night desperately trying to see if anyone else was having this issue. When you described the same problem I was having it was a relief in a way because you described what Id been telling everyone.

Theres no way we could both describe such an odd thing exactly the same way, that it feels like your sitting on a metal bar, and theres a serious problem with the 2018 xc90 driver seat. idk if its all of them, or some of them, but none should be painful to the point that were posting about it trying to figure out whats wrong. Volvo is an impressive company, I hope they handle this appropriately, and asap

I thought you'd like to know you're not alone, that my dealer did address it, that its a real issue. For me, I can't keep the car if the seat issue isn't resolved, there no way, and Im not going to take a bath in losses because the seat is bad. Theres no way I can drive this xc90 thats literally hurting me, nor should I even be dealing with it. This is a serious problem with the 2018 Volvo xc90 and had I known I couldn't drive even 3hrs without pain, I never would've purchased the car! Im extremely disappointed and unhappy.

My guess is were NOT the only two people having this issue, Id like to know how many more are having the same problem. Volvo needs to make this right. At this point I want my money back and they can keep the car. And that breaks my heart, I love so much about the xc90 that they did a superb job on, but man, its a car, what good is all that if you can't drive it? The whole situation has left me with a sore a**
Thank you !

Check out this thread

http://forums.swedespeed.com/showth...php?479601-Uncomfortable-inscription-seat-for-tall-people#/topics/479601?page=1

I messaged the OP and a few posters on that thread. If I get a response I'll share it here.

I have no idea what to do. It is a pain in the ass literally to drive this car. I'm looking at smaller seat cushions on Amazon now. I still think Volvo needs to do something ! Maybe we can not call the company directly or something? I'm open for suggestions.

I got a S90 as a loaner when they were putting my clear bra on and I had 0 issues with that's car seat.
 
#18 ·
crazy horse

Thank you !

Check out this thread

http://forums.swedespeed.com/showth...php?479601-Uncomfortable-inscription-seat-for-tall-people#/topics/479601?page=1

I messaged the OP and a few posters on that thread. If I get a response I'll share it here.

I have no idea what to do. It is a pain in the ass literally to drive this car. I'm looking at smaller seat cushions on Amazon now. I still think Volvo needs to do something ! Maybe we can not call the company directly or something? I'm open for suggestions.

I got a S90 as a loaner when they were putting my clear bra on and I had 0 issues with that's car seat.
I drove the s90 courtesy car while my xc90, I didn't have issues either.

Im working with my dealership, meeting with them again tomorrow, fortunately my dealer has been good to me so far, sadly I don't see a solution anymore except they're taking the car back

I agree, the seat is literally a pain in the ass, even after the new foam they ordered and installed, its made zero difference, I suspect the metal in the seat simply puts too much pressure and it causes acute pain

Google: ischial tuberosities - Are your symptoms are of that nature?

I agree, Volvo needs to be made aware of this

I know in my case, my dealership contacted a volvo engineer about my seat
What if Volvo is already aware? what if they're not informing buyers? thats an ugly possibility
Volkswagen comes to mind

As to buying a seat pillow or cushion, I didn't buy an xc90 to put in a cushion so I can literally drive the car without extreme pain.
It'll be a courtesy car until this gets resolved.

Im not at all happy, Ive never bought a vehicle and had an issue like this.

Sad its with Volvo, I have so much respect and liking for the company, its one reason I bought the car, that and the B&W speakers which are phenomenal in the xc90 volvo
 
#16 ·
My Momentum seats were more confortable than my RDesign seats, if they are not properly adjusted. There are too many adjustments, and it is easy to have a less than optimal configuration.

Having said that, I heard that my dealership installed extra padding in a car, because the owner complained he was feeling the seat structure.
 
#19 ·
Thanks Luminous, I looked up ischial tuberosities, and it describes my symptoms. I know wonder if the metal bar thats molded into the foam is putting pressure on the buttocks area and thats causing the acute pain, and if so then I can't imagine how a design issue like that can be modified successfully

No adjustment Ive tried has made any difference at all, including Volvo replacing the foam pad where the metal is running across the seat
 
#22 · (Edited)
Yes my ass hurts big time. Only drove 5 miles yesterday and it sucks.

I'm going to the dealer Kline Volvo out of Minneapolis tomorrow. They owe me a buffing out of a scratch I'll bring the seat up again. I mentioned it when I biutnthe car two weeks ago and I thought it was just me, the sales rep told me to adjust the seat might take some time. My friends said the same. But they also drove the car for 15-20 mins and they say the same.

So far the dealer has installed 21 inch upgraded wheels for me after the sale. The car sticker said 21 rims and it came with 20 because they swapped them out for some reason before the sale. And I noticed it when I got home.

Secondly the passenger side metal speaker grill was dented and they replaced that for me during the time I had the clear bra installed.

I posted a note on a Volvo post on FB. They gave me the customer service number. When I drove the car of the lot it has 2 miles on it.

I hope the dealer supports me on this. And I hope Volvo does the right thing. So far they have been great about the smaller things.

I've never had buyers remorse to this level

Please Volvo redeem yourself!!!
 
#23 ·
To Serene Dean and Crazyhorse,

You mentioned driving an S90 without issue but you don’t say which seat/model you drove, were they Momentum, RD or Inscription?

If they were momentum trim that you had no issue with, the structure or padding are different. Have you thought about going with the Momentum or RD? I apologize if this were already mentioned, I go back and forth between posts and needed to ask.

Not all customer shapes and sizes are the same and pressure points will be in different places for different people, I hate the thought of people being uncomfortable on these vehicles. I’ve strayed from Volvo once over the past 15 years and knew I had to go back after one of my many drives from Nj to Florida. We just completed our latest drive in my XC90 and the comfort of the vehicle was one of the saving graces of the trip. I’m very sorry to hear that the two of you do not share in the pleasure and I hope this gets figured out for you and Volvo.
 
#25 ·
To Serene Dean and Crazyhorse,

You mentioned driving an S90 without issue but you don't say which seat/model you drove, were they Momentum, RD or Inscription?

If they were momentum trim that you had no issue with, the structure or padding are different. Have you thought about going with the Momentum or RD? I apologize if this were already mentioned, I go back and forth between posts and needed to ask.

Not all customer shapes and sizes are the same and pressure points will be in different places for different people, I hate the thought of people being uncomfortable on these vehicles. I've strayed from Volvo once over the past 15 years and knew I had to go back after one of my many drives from Nj to Florida. We just completed our latest drive in my XC90 and the comfort of the vehicle was one of the saving graces of the trip. I'm very sorry to hear that the two of you do not share in the pleasure and I hope this gets figured out for you and Volvo.
Thanks for the reply. I drive the base model of the S90 as a loaner when they were fixing my speaker grill and installing the clear bra.

I test drove the xc90 t5 momentum and felt no issues.

I feel the inscription seat is the culprit no amount of padding can fix the issue. It's a design issue.

I'm hoping my dealer can fix the issue. Or refund my money. What a disaster of an experience.

I bought the Volvo for the experience , reviews, cockpit and cabin. I do t know if I'll purchase another. ?
 
#24 ·
I talked with my salesman today and we further discussed the seat issue. He's asking the GM to see what direction he wants to go in. My dealership has been friendly, helpful and they've been a wonderful dealership experience, I'd recommend them to anyone who wants a Volvo, great staff for sure on all levels I've dealt with from the GM who called me and left a VM, my salesmen, the service area staff, all friendly

I suspect what's happening is that the metal bar in the seat is putting pressure on the ishial tuberosities, the "sit bone" which causes pain and inflammation, hence the experience we're having driving the xc90

I'm not driving at all unless I have to because the more I drive the more it hurts. It's making my ability to work difficult because I drive a lot for business. I'm anxious to get back into a vehicle I can drive again

Here's a link about ishial tuberosities

https://www.healthline.com/health/ischial-tuberosity
 
#26 ·
The wagon was a momentum I believe, the xc60 was as well. You're correct they have different seats than the inscription. Im not interested in a momentum level, the inscription was the luxury I'm seeking. I agree with you that not all bodies are the same, this acute pain issue happens if the persons body shape happens to place their sit bone where the pressure points are affected. Unfortunately there's no way I'm aware of to adjust that in the seat.

I'm happy to hear the xc90 was a pleasure for you to drive, it's an impressive vehicle in many ways
 
#28 ·
The wagon was a momentum I believe, the xc60 was as well. You're correct they have different seats than the inscription. Im not interested in a momentum level, the inscription was the luxury I'm seeking. I agree with you that not all bodies are the same, this acute pain issue happens if the persons body shape happens to place their sit bone where the pressure points are affected. Unfortunately there's no way I'm aware of to adjust that in the seat.

I'm happy to hear the xc90 was a pleasure for you to drive, it's an impressive vehicle in many ways
Forgive me if I gave you the impression that an adjustment of the seat on your part is in order, I'm sure you and Crazyhorse have tried adjusting the seat ad nauseam. My intent was to whomever has the job at Volvo to fix this issue, I hope they broaden their spectrum of human shapes and sizes used in testing seats. I'd bet the inscription seats in the earlier models were tested more extensively than a fix that may have come afterwards and your discomfort is a result of this. I hope you and Crazyhorse find what you're looking for. Please keep us posted.
 
#32 ·
Well, the new seats have slightly harder leather (but the difference is barely noticeable), different stitching (double stitching on the sides, to prevent wear) and that bar to reinforce things. They are more durable - which, I guess, was the point. But slightly less comfortable, especially if you are used to sit with your butt all the way to the back.

The link, again:
https://www.volvotechinfo.com/index.cfm?event=pdfview&pdffile=TJ32005.1.1-2016-12-07.pdf

Look at the bar on page 4. You can feel that bar on the new seats, on the very back.
 
#33 ·
Given that the TJ was issued in late 2016 specifically for the comfort/inscription seats coded xBx0 (non-ventilated) and xCx0 (ventilated), I wonder if this bar was added to any of the other seats available in different models/trims .... i.e. the momentum/contour/r-design seats coded xAx0, xBx1 and xBxR respectively.

I don't have 2016 XC90 spec sheets on hand but I am assuming that these seats were offered in that year as well. If so, they were not updated with this change or it was issued as a separate TJ ... can anyone confirm??
 
#34 ·
Well. Today I called the dealer as I was supposed to back in anyway to have a scratch buffed outnthat was there at purchase.

I mentioned the seat before and my sales rep told me to adjust the seat more and save it to memory. I tried several times and it just painfully sucks.

I told him I will leave the car for there for as lig as it takes. He said he will call me back as soon as he touches base with the sales manager.

Hopefully they do the right thing.
 
#36 ·
I very much like the seats in my 2016 XC90 momentum. I sat in the 2016 XC90 inscription but I couldn't get past the perforations, I have four children and all I could see was yogurt or chocolate or whatever in those little holes, they might have felt better but I couldn't notice. My wife dislikes my momentum and the 2018 XC60 inscription seats, she finds the 2018 XC60 RD seats ok. She loved her 2015.5 XC60 seats and loves her 2017 XC60 inscription seats which is why we chose the 2017 XC60 instead of the 2018 XC60.
 
#37 ·
So I was thinking about having my seats on my 2016 Momentum replaced because of accelerated wear but if I did that, I imagine I would be getting a different seat from all the talk of the difference between MY2016 and MY2018.
Wondering now if I should just keep the seat (which I find to be unbelievably comfortable) and deal with the worn leather....