The trouble that I am having is with my bluetooth/phone audio. While using the car's phone while on bluetooth, the sound fades in and out. The caller can hear me, but the sound from them fades in and out. I have taken it to the dealer and they tell me the standard, "we cannot duplicate the problem". I just had the vehicle in for service and they are telling me that I am on the latest version of the software for this vehicle. I thought that possibly it was my phone so during this last service, I had them give me 2016 XC60 loaner. The bluetooth/phone worked fine in this vehicle. This is very frustrating. Has anyone else experienced this issue?