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I recently had Safelite replace a broken windshield. The used the correct OEM Volvo glass but, after the replacement, the option for electric defrost is greyed out, meaning I can only use the max blower defrost or nothing. Has anyone else had this issue?
 

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When new Volvo would swap these out for folks who ended up bot liking the glass with optional defrost built in. I personally hate it myself. You could call Volvo parts and see of they can get you the actual correct glass. Unless you specified with safelite prior to install that you wanted it I dont know if you can get them on the hook for it, but worth a shot.
 

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Can you see the heating grids in the windshield glass? If not then you didn't get the correct windshield. If yes then I would call the installer back as they apparently didn't connect something.
 
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