2016 XC90 engine damaged by defective fuel pump module - per dealer

MyVolvoS60 · May 12, 2023

Tech said:
I don't make the decisions. Just speaking of what I've seen.

It doesn't have to be all or nothing. I've seen full goodwill. I've seen 50/50 splits. I've seen 1/3 splits with Volvo, the dealership and the customer. But all of them had skin in the game. Not "I bought this used from a non-Volvo dealer and never brought it in for any service work".

And let's just take a quasi optimistic outlook and say by some miracle Volvo feels generous to do 50%, that's still $10k for a new engine on a used car OP picked up 2nd hand from a Nissan Dealer and now has 103k.

I'd take 17k from Carvana, cut my losses, and suck it up as a lesson learned.

MyVolvoS60 · May 12, 2023

Old Reliable said:
But if people read that it can scare them away from the Volvo brand and they may not buy a new one affecting potential new car sales. If I had a complaint like this about my business I would be honestly kind of worried someone might see it and I would try to come up with a reasonable solution. Volvo could learn a thing or two about this from Mercedes-Benz if I am going to be totally honest. I love Volvo but this doesn't make them look good and it makes me sad for both parties involved. It sucks and I don't think it needs to be like that.

I sincerely doubt a single word coming out of your mouth as having ONE OUNCE of truth, reason, or rationale thought. You claim to own a business, in what I have no clue, and your role it in is even more suspect. I'll make this so simple for you that even YOU CAN UNDERSTAND.

Say you have a Vehicle Repair Shop (Mechanic), because every rant you go on has to do about cars. @Codybarnes2000 pulls into your shop and says hey, Volvo screwed up the rebuild on my engine. I now need a new one. There's a COLD CHANCE in HELL your shop is going to say SURE, I'll either sleeve your pistons or give you a brand new engine at NO COST. After all, I feel bad because Volvo did you wrong.

Business is business and VOLVO got ZERO BUSINESS out of @Codybarnes2000

buying his car SECOND HAND at a Nissan Dealer and NEVER SERVICING with Volvo. Volvo will for all intents and purpose view him unfavorably unless he can beat the Loyalty Drum of having been a 5 or 10 time Volvo Owner and all these were bought from Volvo Dealers. The current car being a one off exception. Short of that, OP is looking at grim prospects.

ABSOLUTELY NO BUSINESS is going to throw money at a problem unless there's benefit to them. Volvo already agreed to 8 yr or 100K. OP exceeded that, didn't make it to dealer before 100K to document problem, and Volvo is not legally obligated to do any more.

End of Story.

Tech · May 12, 2023

MyVolvoS60 said:
I'd take 17k from Carvana, cut my losses, and suck it up as a lesson learned

MyVolvoS60 said:
Business is business and VOLVO got ZERO BUSINESS out of @@sunilabraham90 buying his car SECOND HAND at a Nissan Dealer and NEVER SERVICING with Volvo.

You're mixing up people. The OP got the Carvana quote. @Codybarnes2000 bought a car from a Nissan dealer, never had it serviced at a Volvo dealer and now wants them to give him an engine. Kinda like his membership here. Never signed up or contributed anything, now hijacks and derails a thread so someone will help him

MyVolvoS60 · May 12, 2023

Tech said:
You're mixing up people. The OP got the Carvana quote. @Codybarnes2000 bought a car from a Nissan dealer, never had it serviced at a Volvo dealer and now wants them to give him an engine. Kinda like his membership here. Never signed up or contributed anything, now hijacks and derails a thread so someone will help him

@Old Reliable has a way of just mucking up threads with nonsensical rants that go nowhere, combined with some quasi unrealistic idealism about how the world works.....Sorry, my brain just can't keep track of it all. @sunilabraham90 you do have a good claim. I mixed you up with @Codybarnes2000. HE DOES NOT.

@sunilabraham90 absolutely DO NOT sell you car to Carvana before pursuing your claim!

Thanks for correcting me.

Old Reliable · May 12, 2023

MyVolvoS60 said:
I sincerely doubt a single word coming out of your mouth as having ONE OUNCE of truth, reason, or rationale thought. You claim to own a business, in what I have no clue, and your role it in is even more suspect. I'll make this so simple for you that even YOU CAN UNDERSTAND.

Say you have a Vehicle Repair Shop (Mechanic), because every rant you go on has to do about cars. @sunilabraham90 pulls into your shop and says hey, Volvo screwed up the rebuild on my engine. I now need a new one. There's a COLD CHANCE in HELL your shop is going to say SURE, I'll either sleeve your pistons or give you a brand new engine at NO COST. After all, I feel bad because Volvo did you wrong.

Business is business and VOLVO got ZERO BUSINESS out of @sunilabraham90 buying his car SECOND HAND at a Nissan Dealer and NEVER SERVICING with Volvo. Volvo will for all intents and purpose view him unfavorably unless he can beat the Loyalty Drum of having been a 5 or 10 time Volvo Owner and all these were bought from Volvo Dealers. The current car being a one off exception. Short of that, OP is looking at grim prospects.

ABSOLUTELY NO BUSINESS is going to throw money at a problem unless there's benefit to them. Volvo already agreed to 8 yr or 100K. OP exceeded that, didn't make it to dealer before 100K to document problem, and Volvo is not legally obligated to do any more.

End of Story.

Let's just say hospitality. I like to be anonymous somewhat if that's ok? It isn't what you think either. It has A LOT of good things going for it but it also has LOTS of problems. 😂 Trust me you wouldn't really want to be me, ok? And what do you define as rationale first of all? 🤔

Anyways, no I don't expect the dealership to do much at all. I was thinking Volvo Corp would work with the dealership to figure out a solution. A solution that is a balance. One that keeps the customer in the Volvo brand but also benefits the dealership. A compromise. OR maybe a purchase allowance on another vehicle like I said. You think that is unreasonable? A lot of people are servicing their cars at home these days anyways even if they purchase their car at the dealer.

I understand they are not legally obligated but you have to understand this doesn't look good for Volvo either, so what I was simply proposing was a compromise. There is no need to get flustered. I was just curious. lol

Old Reliable · May 12, 2023

MyVolvoS60 said:
@Old Reliable has a way of just mucking up threads with nonsensical rants that go nowhere, combined with some quasi unrealistic idealism about how the world works.....Sorry, my brain just can't keep track of it all.

What? I was simply asking for pictures and information. Is something upsetting you today? 😂

Old Reliable · May 12, 2023

Just looking at the market, the vehicles don't seem to commend too high of prices. If either customers are having problems and they decide to dump it because the cost to repair is more than it's worth they might not be out of a lot more if they buy a newer model XC90. Idk I think the lesson here is to research the models and specific years of the car you are looking at see this doesn't happen to anyone else. Very sad. Because you can have the most reliable car in the world like Toyota or Volvo and if it's a bad year or whatever it can really cost you. And it sucks! This was painful to read. My stomach hurts for these people. Unfortunate stuff.

BenjaminD · May 12, 2023

What's the cost of a used 2018 engine without the piston ring problem? Under $10k I would hope. An independent shop would likely do it cheaper. If you're out of warranty, I wouldn't expect much from Volvo. There should be other options available. I don't think I would put a new $20k engine in an $18k car with 100k+ miles. I would find a decent used one and drive the car until it wasn't worth fixing at all.

MyVolvoS60 · May 12, 2023

BenjaminD said:
What's the cost of a used 2018 engine without the piston ring problem? Under $10k I would hope. An independent shop would likely do it cheaper. If you're out of warranty, I wouldn't expect much from Volvo. There should be other options available. I don't think I would put a new $20k engine in an $18k car with 100k+ miles. I would find a decent used one and drive the car until it wasn't worth fixing at all.

You run into several issues on the oil burner years.

1. You need to find an engine in good condition
2. You need to find an engine that's already had the rings replaced

Given that these cars are now 7 or 8 years old, it gets harder and harder to source an engine. I doubt seller could walk away with a replacement engine and install for anything less than $10k on an $18k car. It then boils down to math.

Is it better to take that $18k and find something else or sink in another $10k into the car.

Old Reliable · May 12, 2023

Here are some more. 2018's are not much more. And that one has 170k which seems high but that actually isn't a lot for a Volvo. You should be able to put close to 600,000 miles on one before you have to do big repairs. That's what they do in places like Sweden.

BenjaminD · May 12, 2023

MyVolvoS60 said:
You run into several issues on the oil burner years.

1. You need to find an engine in good condition
2. You need to find an engine that's already had the rings replaced

Given that these cars are now 7 or 8 years old, it gets harder and harder to source an engine. I doubt seller could walk away with a replacement engine and install for anything less than $10k on an $18k car. It then boils down to math.

Is it better to take that $18k and find something else or sink in another $10k into the car.

My point is that, after 2017, the VEA engines did not burn oil, did not need rings replaced, and would still fit in the XC90. I believe any differences are negligible. So there is the possibility that a used engine from a non-2016 car would be a good option, depending on price.

BenjaminD · May 12, 2023

Old Reliable said:
Here are some more. 2018's are not much more. And that one has 170k which seems high but that actually isn't a lot for a Volvo. You should be able to put close to 600,000 miles on one before you have to do big repairs. That's what they do in places like Sweden. View attachment 195526

Good sign for Volvo (or a bad sign for the car market??) that a 170k, 5-year old XC90 is still work $20k. I do believe that the SPA cars are built to a high standard and will go the distance.

MyVolvoS60 · May 12, 2023

BenjaminD said:
My point is that, after 2017, the VEA engines did not burn oil, did not need rings replaced, and would still fit in the XC90. I believe any differences are negligible. So there is the possibility that a used engine from a non-2016 car would be a good option, depending on price.

That's above my knowledge and paygrade if a 2017+ engine can be sourced into a 2016. For this, I defer @Tech or someone with the expertise to comment. Either way, I HIGHLY DOUBT @sunilabraham90 could walk away for less than $10k.

Ideally, Volvo Dealer will step up and DO THE RIGHT THING either with pressure from Volvo Corporate or a Consumer Attorney. They're the ones who BORKED / Screwed Up his engine in the first place. I would fight very very very hard before I would go do the road of biting the bullet on selling vehicle or repairing at my own expense. OP has a strong case against dealer.

MyVolvoS60 · May 12, 2023

Old Reliable said:
Here are some more. 2018's are not much more. And that one has 170k which seems high but that actually isn't a lot for a Volvo. You should be able to put close to 600,000 miles on one before you have to do big repairs. That's what they do in places like Sweden.

Listed and SOLD are two different beasts. I can list my 2015.5 S60 FWD for $25,000, but that doesn't mean it will sell. The feedy frenzy of party shortages and 120% over MSRP have subsided. Dealers are stuck with huge inventories of cars now without the demand. Therefore, they're trying to set prices as high as possible to recoup those losses.

Old Reliable · May 12, 2023

BenjaminD said:
Good sign for Volvo (or a bad sign for the car market??) that a 170k, 5-year old XC90 is still work $20k. I do believe that the SPA cars are built to a high standard and will go the distance.

I'm not sure. I mean the price has definitely dropped. But ya Volvos run and run usually for an extremely long time. That's why people buy them or one of the reasons. It's more like buying a house then it is buying a car. So hey they might want to replace the engine if they like the car. The rest of it is built to last. It's not perfect just like any car but they could do much worse.

Old Reliable · May 12, 2023

MyVolvoS60 said:
Listed and SOLD are two different beasts. I can list my 2015.5 S60 FWD for $25,000, but that doesn't mean it will sell. The feedy frenzy of party shortages and 120% over MSRP have subsided. Dealers are stuck with huge inventories of cars now without the demand. Therefore, they're trying to set prices as high as possible to recoup those losses.

Even better news. Then they can negotiate.

MyVolvoS60 · May 12, 2023

Old Reliable said:
Even better news. Then they can negotiate.

Sure, but I think OP wants his engine fixed versus selling the car, as the financial burden should not lay upon him. Also, buying a used car comes with new headaches. You don't know how well another person treated the vehicle. Yes you can negotiate, and that does soften the blow, but there are always risks with picking up used car with higher mileage to which your examples have 80-160,000 miles and no warranty.

Old Reliable · May 12, 2023

MyVolvoS60 said:
Sure, but I think OP wants his engine fixed versus selling the car, as the financial burden should not lay upon him. Also, buying a used car comes with new headaches. You don't know how well another person treated the vehicle. Yes you can negotiate, and that does soften the blow, but there are always risks with picking up used car with higher mileage to which your examples have 80-160,000 miles and no warranty.

True. Ya honestly I would just replace the engine. I would see if Volvo can cover some of it at least or what they can do and I think they should just put a new engine in. I don't have a lot of confidence in Volvo's warranty just based on what I've experienced but if it comes with the engine, they should take it. That way they are starting from scratch. And the maintenance on one of those as far as I know is no different than a Volvo station wagon. The car would then basically be on the road for eternity at that point given Volvo's dependability. I mean how long can those engines run for with good rings? 1 million miles? If he does 5k oil changes who knows!

Dave51 · May 12, 2023

There is another option start call junk yards for an engine and maybe you can find one that low miles and put that in. Find an independent repair shop and you might come out with 7k to 10k and still have a decent car. A good shop would know where to source some good engines too that the source would warranty for a while. Also a good shop could rebuild yours as long as it can be. Dealers service centers are lazy they don’t rebuild engines or transmissions only like to replace.

Tech · May 12, 2023

Dave51 said:
Dealers service centers are lazy they don’t rebuild engines or transmissions only like to replace.

It's not lazy. It's what's cost effective in many cases.

2016 XC90 engine damaged by defective fuel pump module - per dealer

MyVolvoS60

MyVolvoS60

Tech

MyVolvoS60

Old Reliable

Old Reliable

Old Reliable

BenjaminD

MyVolvoS60

Old Reliable

BenjaminD

BenjaminD

MyVolvoS60

MyVolvoS60

Old Reliable

Old Reliable

MyVolvoS60

Old Reliable

Dave51

Tech

Top Contributors this Month

Recommended Communities