So this is the second time since I bought my 2022 Volvo S90 B6 I could not start it. I drive for a living so it's crucial for me to be able to drive it. I don't need the loaners because they do nothing for me. This time was a little bit different than last time. I couldn't use the remote control to open the doors. Couldn't start or open the doors with an app. Finally, I was able to use the key to open the door. Of course alarm went off. Took about 10 minutes for me to start the car. I put two keys that I have in a cup holder. Right away a Message popped up Ecall is malfunctioning. I disconnected the battery but it did not help. I shut the car off and then I was able to start it back on again but the message was still showing. Then again I couldn't start. It took me about five tries until I was able to do it. Drove it to the dealer while driving another message popped up saying the key is missing meanwhile I had both keys in a cup holder. Of course at the dealership they all had big eyes telling me that they have never seen it before so we'll see what happens. So far I have no call back and I don't think I'm going to hear from them today. Hopefully tomorrow but there's no guarantee. I understand this is the first year model but for me it's a deal breaker. Losing too much money. We'll see how long it takes this time to fix it. And if it happens again I'm out of Volvo business. I'm going to go back to Lincoln. Drove Lincoln's for 30 years. Yes they have issues. They're not the same in comfort and all that, but I have never lost money like I'm losing with Volvo. Maybe it's just my luck.
eCall is malfunctioning
Valkit
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So this is the second time since I bought my 2022 Volvo S90 B6 I could not start it. I drive for a living so it's crucial for me to be able to drive it. I don't need the loaners because they do nothing for me. This time was a little bit different than last time. I couldn't use the remote control to open the doors. Couldn't start or open the doors with an app. Finally, I was able to use the key to open the door. Of course alarm went off. Took about 10 minutes for me to start the car. I put two keys that I have in a cup holder. Right away a Message popped up Ecall is malfunctioning. I disconnected the battery but it did not help. I shut the car off and then I was able to start it back on again but the message was still showing. Then again I couldn't start. It took me about five tries until I was able to do it. Drove it to the dealer while driving another message popped up saying the key is missing meanwhile I had both keys in a cup holder. Of course at the dealership they all had big eyes telling me that they have never seen it before so we'll see what happens. So far I have no call back and I don't think I'm going to hear from them today. Hopefully tomorrow but there's no guarantee. I understand this is the first year model but for me it's a deal breaker. Losing too much money. We'll see how long it takes this time to fix it. And if it happens again I'm out of Volvo business. I'm going to go back to Lincoln. Drove Lincoln's for 30 years. Yes they have issues. They're not the same in comfort and all that, but I have never lost money like I'm losing with Volvo. Maybe it's just my luck.
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Thanks for reply. I could not figure it out how to reset tcam. I don't know if it happens to a lot of people and if it's possible they should have included it in the latest OTA update. I know Volvo is not the only company releasing product to a mass market which is not ready to be released. I also want to share my experience with Genesis GV70 which I bought roughly at the same time. Gv70 also is a first year release and so far there was zero point zero issues. We'll see how it's going to be in the long run, but so far it has been nothing but a pleasure to own.
Thanks for posting. I’m having the same trouble. Good to know it’s fixable.
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It doesn't take a long time for them to fix it as long as they can take your car in. For some reason Everyone around here. I live in North Jersey is overwhelmed with amount of cars coming in.
I live in NJ too and its because no good dealers here most dono what they doing and keep redoing same stuff over and over again thats why more jobs pile up instead of going down.
I live a few miles from the Seattle dealership which should make this easy!
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Huh?
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Maybe I'll try route 17 one day
I did the 12v and back up battery reset and it fixed things. Still going to the dealership to get new TCAM firmware.
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If I understand correctly, my backup battery is the 48 volt one, is that correct? If it is so how do I do the backup battery reset? Does anyone know on 2022 Volvo S90 ? Just want to be prepared in case this happens again even with a new software.
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